Customer Ratings & Reviews

The lock works, and the set-up is easy in terms of adding passcodes. To use as a way to give people keyless access it serves its purpose. Downsides: 1]the batteries that came with it were dead which is why my keypad didn't light up. Batteries had an expiration of 2032. Thankfully I had AA batteries on hand. 2]i have it added to my Nest account, but it has no access. I'm able to view the Nest Connect to see that it's online and other technical specifications. No remote capabilities. 3]tried to add to my Google Home and it rolls you to Nest. See my second point. I did that revolving circle for a while and realized that something isn't compatible somewhere. Maybe I need more Nest products on my account.

Too many features to discuss, but this is a truly solid smart lock. You don't need Nest Aware, but this pairs very well with Nest Hello. Lasts for 4-6 months on fresh batteries. Even if the batteries die, you can use a 9V battery on the bottom to provide temporary power for emergency entry.

Very easy to install, set up, and use. Highly recommended!

Great product really easy to use . Great safety, love it.

Easy to set up and use. Looks great on the door as well.

I like the lock, but I did have issues connecting it with the app. Yes, I was aware of the 2.4GHZ Wi-Fi connection and all but it still gave me a hard time. I even ended up creating a guest SSID to get it to connect but later did not work after two days. Trust me, I tried everything in the book, including trying to use my mobile Hotspot to get it to complete the paring and it did not work. Essentially, I reduced all my security on my guest Wi-Fi which somehow had the lock itself to finish paring but I have not been able to get the Nest Connect itself to finish setup until now but I guess I will just have to use the lock and the app to lock and unlock and forget about the Nest Connect

Love our new lock. So convenient to use amongst all our family members. The automatic door lock give us an extra sense of security. Works great with the NEST app.

Nice build, easy install, easy and quick to set up multiple users and pass codes, get notices as soon as someone locks or unlocks door with specific code used, only misleading info was I thought I could unlock it when I'm away from house, you can't, doesn't just automatically unlock door when you're close like it implies, you have to open app or put in code.

It's so convenient and useful. It's also stylish.

Have been ising the devoce for a couple of weeks now, no disconnect issues and coming from the august lock i would have to say the longer lasting battery and being AA batteries is worth the price alone.

this is the best buy i ever did, this lock is simple to install and works splended. downloaded the app and can lock it from even bedroom.

Easy to install and program if you have just a little bit of knowledge. Wife loves that she can open the door from the car before getting the kids out. Yale is a great company and makes good solid locks.

I love that I can set up codes for family who comes into town to visit without having to leave work to let them in. Huge plus! I also love that the app will send me an alert when someone opens or locks the door. So handy! I do wish that the screen was fingerprint resistant, but it’s not. I’m having to wipe it down after using it. Just because I’m a worrisome mom. Overall great product. It was very easy to install.

This product is simple, beautiful and works perfect.

The lock is pretty easy to install and works as advertised. Love the ability to auto-lock and setup time bound entry keys for friends and family members. Had some issue with the Nest Connect initially, but was able to get it working (had to configure Nest Connect separately through the Nest app by having the Nest Connect unit close to my WiFi router and then moving them close to the locks).

I love the lock it was simple to install. It works perfectly gave my door a whole new look to it. I am happy that I bought this lock. Thanks again Best Buy…

i installed myself and had no real trouble. during final steps it kept saying lock was stuck so i tested it with door open and it moved freely then i shut door and it worked perfectly with no issues or sticking. I got this on sale and with a free google home mini so i felt it was a pretty good deal.

Works as intended, lets you know whenever someone opens the door (guesses), easy to set up, totally recommend the product, will be buying another one sometime soon.

Easy to install and works as expected. Programming the lock is the most important part and gives a quite a few options for home owners with multiple code options. Safety features with auto lock is an added feature I enjoy. Overall very satisfied with the purchase

I purchased this for my front door. I use my garage as my main entry/exit point. This will wear your garage door spring/ bearings. Now I enjoy entering my house through my front door. Now I will look at purchasing one for my back door.