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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great and simple to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to control the door when away from home. Easy to use and connect with Google. Is a bit pricey in my opinion. Takes a bit to set up initially

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Yale Lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Nest Product you get what you pay for. Easy to install took 20mins and was up and working. Nice features hopefully Google Nest ties Nest Hello and Nest Yale lock together for facial recognition to lock and unlock. But overall very pleased with this product. Easy to configure for the family to use and no more keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest door lock was easy to install, and set up was easy. I do have multiple Nest products wich made the switch pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great functionality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve got six of these locks on two different rentals and they’re the perfect solution for changing passwords and helping manage security remotely. My oldest locks are two years old and original batteries are still going strong. I’m so impressed!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts, but it’s a great product. Was a little tough to connect to WiFi with the Nest Connect but I got it. The deadbolt is on the smaller side and I had a little bit of an issue setting it up but that might be because it was my first time installing any sort of deadbolt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for rental properties. I can set up multiple codes for up to ten people. I can do everything from anywhere including changing codes, locking, and unlocking and monitor usage to know who's using the doors. Battery life is better than any other wifi locks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent lock that is able to be programmed simply by following the directions! I love this lock and wouldn’t buy any other brand than the lock I have now! Don’t hesitate to purchase! If it’s not for you, Best Buy does give you a 15 day timeframe to return!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more keys to rake along.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, now i don't have to be searching for keys. My wife and kids also love the idea that they don't have to remember to take their keys anymore. The lock is very easy to install and the app walk you through every step by step.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing/Easy/Beautiful lock ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Nest Eco App person. I hate installing multiple apps. I'm all about the nest life and this door knob is beautiful and very very awesome to use. Locking/Unlocking door has been very easy plus with the audit report they have in the app allows me to see which user uses it. Highly recommend and easy to install! A++

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Nest x Yale lock works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs well. Easy to use. Looks nice outside and inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection confection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock I have no complaints and especially now that the WiFi connection is included rather than having to go through Yale to purchase the piece separately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must for your home. I am able to set up temporary pass codes for guest and lock and unlock my home remotely. It also looks stunning on the door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Nest Yale lock I purchased and it works just as great as the first one. It is nice to be able to make sure the door is locked when we leave. It integrates with the Nest eco system I have and I have no complaints, installation and setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this lock. Installation and setup were a breeze and it is so nice not to have to dig out keys, especially when your arms are full! Also, nice to be able to check the lock at night, without having to get out of bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice lock!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a lock, so it’s an annoying install. Just be warned. But it is great once in! Everything functions quickly either by passcode or using Nest app. Great lock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice design, very easy to setup instal and use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and I love that I can control it with my phone or just using google home. Having temp codes for people watching the house or like a dog walker are a huge bonus for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best of the Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With multiple dwellings, security and access is a major concern for me. Tried the August System a few years back and it performance and reliability was lackluster. Scored one for my NY Home and flat out loved it. Easy to install and battery life is through the roof. This past November the Florida Place got the same treatment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home is like Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install, and easy to use it. I wasn't that in to this Brand, I really liked now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Lock begin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting to purchase this lock for a year now, and I finally have it installed. I say that because there was a lot of issues with the lock bolt. If you have a metal door, the bolt that is included will not fit, and that is because the bolt that is included has a non-removable latch. You will need to purchase a the correct bolt through NEST YALE. Once you have all of the correct parts, the bolt works pretty good. I've noticed that the bolt snags up on the strike plate in the door jam. You will need to make sure that everything is lined up just right. I will need to get out the dremel and take a little of the strike plate down just a tad in order for it to lock correct. With already having a previous security lock installed, the screw holes are off so slightly, and you can't move the strike plate over because the current screw holes are already there, and all you'll do is make the current screw holes bigger, and then your really in trouble. So just do what you can to shave a little off of the strike plate.

    I would recommend this to a friend