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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works amazing and perfectly with my entire google nest system. I like that users can be set up to give different people their own individual codes, which in turn tracks who is in and out. Set up is quick and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money we ever spent.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this lock! Best money we ever spent. We live in a townhouse style row house so it is a long way down from our bedroom if someone comes to the door. We also have the Nest Doorbell camera so we can see who is there, and let them in remotely if needed. Also love that for forgetful me, it automatically locks after 5 minutes. And it is awesome to just set up a special code for people that need to get in (cleaning lady, houseguest) without giving them permanent access to the house with an actual key. You can also set it up so they only have access on certain days of the week during certain hours. We have had this for more than a year and it was worth every penny. So amazing. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The accessibility factor!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in a couple years back and have been pleased ever since. I was so tired of replacing keys or locks from kids losing their house key. Now everyone has the code as well as the app to get in the house without having to throw rocks at a window late night to get in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Looks nice. Works well. Wish it had a sensor that lets It automatically unlock when you are near your door. Like that you can provide access codes to family and friends. Hoping they add connectivity to tools like Amazon echo or google mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app lets us know who goes using the lock and the ability to lock and unlock remotely is nice. It can be configured to lock automatically after a minute making it less of a worry if we may have forgotten to lock the door. We installed a Nest doorbell at the same time so they are kind of working together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome now i can see how goes in and out my house even when I am far away from my house it is pretty handy specially if you have kids i Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Keyless Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. No more key! I pull into my spoke, open the car from my phone and then carry everything in. I lock it with my finger when I leave. Its so easy, just wish it cost less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ya, pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, compatable with other nest products. If you're installing your self, be ready to trim, adjust, or chip away some of your door jam for it to fit. Its got to lock and unlock freely to work, if theres a slight resistance, it wont lock.

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Google lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google lock, the only problem is you can not use voice commands with it. I purchased this one instead of the much cheaper non-google one in hope that it would be compatible with voice commands. Also, every now and then, it will loose the wi-fi and you have to reset it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this lock would be complcated to put in. It was way esier than i thought and works perfectly. My kids loving being able to loack the door with their voice command and i love being able to lock and unlock the door form my car when my hands are full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared up against the other wireless offerings I went with this one in order to sync with my nest account. It's easy to use and install and has given me no issues in the first 4 months. A bit pricey but the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale x Google Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use! We can set different codes if we have people visiting too, which is a perk!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Such a convenience!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this keyless lock on a short term rental home. It's so convenient for guests to punch in a code instead of handing off keys. I also have a master code so I can change the guest code frequently and still have mine permanent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Potential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall look and feel of the device is great. But it has an apparently known issue with c7000 nighthawk modem wireless issues, it also has no IFTTT integration or echo integration for locking the door. The forethought of adding a 9 bolt power terminal to the exterior in case of battery failure is awesome. I want to really like it, but not being able to pair to wifi since I have a high end modem seems bad. I'm sure it's some form of addressing or packet issue since it completely corrupts the wifi and forces a reboot of the router to regain networking.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We appreciate your feedback on the Nest x Yale Lock. We will make sure that this feedback gets sent to the appropriate department for review on your behalf. Nest

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Coudn't be happier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is amazing and well worth the cost with all of the options it provides. Installation is very easy. The only issue was making sure the lock extended smoothly into the door jam. To correct this I just had to slightly move the door jam side lock plate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting this for a while. I must say I am thoroughly impressed with it. I've had no trouble with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best in market

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is doing very well and was easy to install.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    DO NOT BUY!! ABSOLUTE GARBAGE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTE GARBAGE!! DO NOT BUY!!!!!!! I just purchased this and installed it today. Easy to install into the door, but will NOT CONNECT to Nest connect hub. I’m a college educated business woman; I know what I’m doing. Hardware installation took about 20 min. I’ve worked on getting the lock to connect to Nest connect for 1.5 hours with no luck. I’ve tried moving my router, moving the nest connect, reinstalling it, etc. NOTHING! I should have known better than to purchase this. I have two outdoor nest cameras that I’ve owned for 2.5 years. 6 months ago, one of them randomly quit working and won’t turn on at all. I’m in the market for indoor cameras now (and a replacement outdoor camera), and I will NOT be purchasing another Nest product. I will be returning this and purchasing the competitors product, which is what I should have done initially to save myself the headache and frustration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Nest products and this is no different. It was easy to set up and easy to use. Installation presented a challenge as it won’t work unless it is a clean interface and ours was a bit off and needed adjusting. Once adjusted, it works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lock overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock basically does everything you need... remote lock/unlock...temp codes...easy integration with your nest APP. The only major downers are the actual initial connection and the fact that the touch screen isn't as sensitive as I'd like. You have to tap the keypad a few times before they keys illuminate. Otherwise, love it!

    I would recommend this to a friend