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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,885 reviews
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Best smart lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both Yale and Nest Yale. I love the simplicity of Nest Yale lock over regular Yale lock. Plus it's part of my Nest eco system, all nest devices in one app. Strongly recommend either Nest Yale or Yale lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation and very convenient.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great start to incorporating smart devices into our home. The keyless entry is awesome and my husband loves the camera and the ability to talk to guests when they are at the door. It came in handy to grant temporary access to a contractor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Yale X Nest Smart Lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product about 2 years ago. Initial set up was pretty easy. I did have an issue with the app where my lock would unlock by itself several times throughout the day so I had to uninstall the app. After that, it worked fine but I was not able to unlock from my phone due to no longer having the app. Here we are as mentioned about 2 years later and the lock is started to malfunction. It drains batteries in about a day. I already reset the device and it is stillnnot working. I would not recommend this product due to the life span which came out to be abput 2 years.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Michael, thanks for updating us about the issue with your Nest x Yale Lock. We're sorry for any inconvenience this experience may have caused you. If you're willing to try, please reach out to our support team for further help with the issue. We'll definitely do our best to help you with your concern by reaching out to us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and feature packed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite easy to install - not much different from replacing a standard deadbolt. I love being able to check if my door is locked when I'm away from home or asking google to unlock my door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how well this works. Its nice to look at your phone and see the door was locked and is locked. The keypad looks nice and has worked very well, even through a cold winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to but this because of the cost and possibly having constant issues, but i have to say i couldn't be happier with getting it. It works flawlessly and looks nicer then any of the other products on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great, Setup needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this smart lock and using my pixel watch to lock/unlock the door is super convenient. Setup wasn't that great though. Everything installed perfectly but it apparently has trouble connecting to a wifi network that uses strong security. It took me a lot of searching to find that out. So I connected it to my hotspot instead for the setup and then joined it to my wifi network once it was added to my nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, Darrell! Thanks for your review, and we're thrilled you love the design and the convenience of controlling your Nest x Yale Lock with your Pixel Watch. We apologize for the difficulties you encountered during setup, but we appreciate you figuring out a workaround. We want to assure you that our smart lock is fully compatible with strong Wi-Fi security protocols. However, it's possible occasional connection issues can occur due to various factors. We're constantly working on improving our products and documentation to make the setup process smoother.

      We trust that you’re getting the most benefits out of your experience with the device. If help around the features or performance of the lock is required, you’ll find us ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love This Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a few others and so far love this thing. Geofencing takes a bit of time to figure out but the rest was a breeze. I have this connected with my nest thermostat and started saving money immediately. Anytime my other half forgets to lock the door I can do it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m trying to smarten my house up and it only felt right to get the smart locks. Since I own other Nest products, it only made sense to get this lock as well. I enjoy being able to unlock and lock the door using my phone, makes things very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. The only issue I had was needing to drill out my door frame just a little bit more. Honestly, my old lock could have used that too. Using the app for both install and use have been easy. The Nest app is great at controlling everything in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Overprotective Door Lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a peace of mind type of purchase. I can always know my front door is locked, let guests in and out without trusting them with keys, and lock the door if someone forgets - all remotely through the Nest App. It has worked well and has been able to accomplish all of these tasks. It has automatic lock functionality as well whether through a timer or proximity from your phone when you leave the house. It keeps a record of who locked the door last. It has a privacy mode if you don't want people entering the house for, well, use your imagination. The minus one star is because it has false negatives where if the bolt is in any way impeded from it's normal place, it will say the door isn't locked. This has not been true because the door is still technically locked - to resolve this I have to make sure the door is firmly closed before locking the bolt.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device for the entire family to open the doo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Very easy to set up and hook up with any other nest devices. I was able to give each of my kids their own code to the door so I know when they get home from school or a friend's house. I'm also able to setup guest codes for dog sitters or whatnot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best deadbolt wifi lock.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Awesome deadbolt lock. I dont know why it took me so long to switch. Fantastic to have. Flawless operation. This is my 3rd and they all still work great for many years now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great! Make life easier, no keys on a dog walk! You know your door is locked when ur away from home!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest lick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works perfectly, easy installation, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale keyless door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband who is handy changed the lock. He thought it was very straightforward. We love that we don't have to have keys in our hand when we come and go. Easy to open and lock coming and going. Plus can open and lock remotely for a family member when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Great wedding gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for our freinds wedding. They love it! Haven't heard any complaints. They are very serious about home security and it wouldn't use it if they didnt believe it was a quality product. I'll be purchasing one for myself as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a little difficult to install but it has all the instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bye Bye Keys

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Nest family. I have three Nest Cameras, Nest Alert, Nest Thermostat and now the Nest Keyless Lock. Quick access to everything on the Nest App. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as you would expect. Really like that I can access my nest doorbell and operate the lock in the nest app or with my google assistant. Easy to install. Easy to set up code and add additional codes for friends/family.

    I would recommend this to a friend