Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bye Bye Keys

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the Nest family. I have three Nest Cameras, Nest Alert, Nest Thermostat and now the Nest Keyless Lock. Quick access to everything on the Nest App. Easy setup and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Nest lock I purchased and it took me about 45 minutes to install. It is easy to open and lock via the keypad or via the Nest app. Also, getting notifications on my cell phone when the door is unlocked is awesome. It has a quick response time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Next x Yale Smart Deadbolt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device syncs well with my other Google/Nest devices. It was slightly difficult to install because the deadbolt had to have very little resistance to make sure it would like correctly. Once you find that sweet spot then it runs smooth and has been ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go ahead and buy it!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this lock for multiple locations and I we will be buying again. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock it is so easy to work. I love that I can lock and unlock it from my phone and my I pad. Also you can assign a code to people and then you know who unlocked the door and when. You can give the code a time too like only a weekend and then it expires

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock for my home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Use it on a side door so that my wife and I don't have to use our keys to get in the house. Perfect for families too where needing multiple keys can become a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and easy to use, had it with our old att digital life system and now that we've switched over to a nest/ga setup i cant recommend them enough. they regularly go on sale as low as $190 so if you're patient you can get a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm moving towards automating and implementing smart functionality where I can. This product works great and integrates well with my Nest app. The installation was easy and works great! Being able to add and remove individuals as needed is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install with great features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy & took 10mins. The features are great & give flexibility to unlock. In addition, it gives me great insight into who is unlocking the door which is great as we are not always home when our daughter gets home from school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys =)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good option for the people that don't want to be carrying more keys in their Keychain, also if you have a car with a start button, the convenience of keeping your keys in the pocket when you are in and out of your car/house it's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    another great google product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device. if you own rental homes this is a great system to break out temp codes for renters. easy to install. love that you can remotely lock and unlock the door. had my wife unlock the door while she was in korea (home is in atlanta) .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect that all I can say

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is the greatest thing I've ever purchased because I been locked out of my house more times I can count and now that I have this lock I can never worry about keys again. Def is a purchase worth purchasing

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So convenient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy for my husband to install and it has worked without any issues. So convenient to open a door for guests arriving while I’m still at work and for my children to have their own code to use to get in the house without relying on a key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I great purchase for the family. Love to have the option to give family, friends, and the dog walker codes for entry to the home. No more keys and no more did we lock the door??? Check the lock from your phone!! Install was fairly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best in market

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is doing very well and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changes life, compatible with google home, you can chose the code for each user and guest you can press privacy so nobody can open the door from outside; expensive but considering getting another one. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Easy to Install - Works Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second home installing this wifi lock, works well with Nest app and other Nest products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great! Make life easier, no keys on a dog walk! You know your door is locked when ur away from home!!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great Smart Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock, works well at making your home more secure. We have purchased 4 of these for all of our entry doors. Love the nest smart home products. We have multiple products and they have all work as expected and flawlessly for two years now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I bought for my grandma she loves it and it does what it needs to. Just hope they don’t make a new one so mine soutdated.

    I would recommend this to a friend