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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock it is so easy to work. I love that I can lock and unlock it from my phone and my I pad. Also you can assign a code to people and then you know who unlocked the door and when. You can give the code a time too like only a weekend and then it expires

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product worth the buy easy to setup tight around the ears a little.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm moving towards automating and implementing smart functionality where I can. This product works great and integrates well with my Nest app. The installation was easy and works great! Being able to add and remove individuals as needed is very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just right.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this lock! Total Tech installation was great. Makes it easy to assign an access code for entry, whenever needed, even when away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to install with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy & took 10mins. The features are great & give flexibility to unlock. In addition, it gives me great insight into who is unlocking the door which is great as we are not always home when our daughter gets home from school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys =)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good option for the people that don't want to be carrying more keys in their Keychain, also if you have a car with a start button, the convenience of keeping your keys in the pocket when you are in and out of your car/house it's awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lock so far and I had installation done with Geek Squad which made things even easier. Love the auto lock option in case I forgot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    another great google product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device. if you own rental homes this is a great system to break out temp codes for renters. easy to install. love that you can remotely lock and unlock the door. had my wife unlock the door while she was in korea (home is in atlanta) .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changes life, compatible with google home, you can chose the code for each user and guest you can press privacy so nobody can open the door from outside; expensive but considering getting another one. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I great purchase for the family. Love to have the option to give family, friends, and the dog walker codes for entry to the home. No more keys and no more did we lock the door??? Check the lock from your phone!! Install was fairly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products we have purchased. The smart lock is so sophisticated to use everyone loves it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    So convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy for my husband to install and it has worked without any issues. So convenient to open a door for guests arriving while I’m still at work and for my children to have their own code to use to get in the house without relying on a key.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    AMAZING!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further. The price is a little scary, but this lock has so many nice features and has no issues whatsoever. Installation is easy. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, easy to use and works flawlessly with the google app.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good only if you have another point of entry.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No key and wouldn’t work with my Apple phone so I returned it. I need a key as the front door is the only point of entry for the house and with experience from a prior keyless lock, it failed and I was locked out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Smart Locks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my smart locks and not having to carry keys anymore. I have not had any issues with them yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feeling safer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, love being able to unlock from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    So Convenience!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 4 of this. So you can tell I love them! They are perfect for apartment complex or your next AirBnB

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Real smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my schalge connect with nest yale. its compatible with all nest devices and google home app. i am controlling all my smart home iot devices thru google home. you cannot control the yale using ur voice due to security reason which is good. Installation process is extremely simple. max 10 mins to replace ur old lock and install/ setup yale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sleek smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited about this product. I’ve been wanting to get a smart lock but was waiting for something that had both the sleek look and the functionalities that I wanted. This one does it both for me.

    I would recommend this to a friend