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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest lock for my nest.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super-handy since I have kids and friends who I want to have access to the house. Easy to manage. One star off because installation involves drilling the door and jamb, which are a little challenging.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly - easy control over access

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this lock for almost a year now, and love it more and more. The nest app allows me to easily add people and delete them, and assign people unique codes for certain time frames. Would definitely purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed it with ease couple days ago. It a great product. Wish it worked with apple home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy entry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was not difficult to install. Integrates with all the other Google products we have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Nice and smooth. Really awesome in that. I can share codes if I need to and I don’t have to worry about using the key.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried another smart lock before trying the Nest x Yale. The Nest is so much better than the other lock I was using. Easy to install, set up and use. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Absolutely Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this! Have had it just under a year and works beautifully! Easy to install and is very user friendly. Never worry about if you locked the door when you left the house again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Just followed the instructions. This makes coming and going from the house a breeze. Super convenient to give/take away door accesses to friends and family. I don't know how we lived without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product. Easy installation (I installed as a replacement for existing dead bolt). Only reason why I did not give five starts is because it dropped WIFI once (had to pull batteries to reset) and it does not work with Smart home management (Alexa in my case).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on my door, the only thing i struggled with was connecting it to my WIFI for some reason but once i got it working everything else was a beeeze.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Luis, thanks for sharing your feedback. We're sorry to hear you had trouble connecting your Nest x Yale Lock to your Wi-Fi network. We appreciate your efforts and we're glad to know that you made it work and your Nest x Yale Lock is working now.

      If in any case you'll experience any issues or need assistance with anything, please feel free to contact our support team. We'll be more than happy to assist you anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is super easy to install and set up. The Nest app allows easy configuration and customization of the lock. I also love the alerts for passcodes used and the different controls you can do with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very reliable with easy installation/setup. Far exceeds other Wi-Fi/smartlocks we have had. Exceeds expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great lock once installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original deadbolt wasn’t as wide as what was needed for this lock. I had to use a power chisel to hollow out more space. Once the hole was the right size it was an easy install and the lock works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door lock is compatible with my other Nest app related cameras works perfect auto lock on Wi-Fi off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for a month and it’s been great for a rental house. Took a little adjusting to get it to work smoothly on an old house but patience won out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feeling safer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, love being able to unlock from phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works like a champ!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation with everything you need to ensure a perfect fit for you and your home. I would recommend this product for any single deadbolt door lock need. Best if fully integrated with other NEST products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock & unlock your door anywhere. Give everybody/anybody their own lock code and control when those codes work..day,time etc.. Very easy to install/replace existing deadbolt.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    I guess it is cool to not have a key.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this lock and easily installed it to our front door. I thought it was going to have a camera like the Ring one but it doesn't. It is easy enough to use and our kids have no trouble unlocking and locking our door.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes things easier.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock has made life just a bit easier. I can use my phone to unlock the door from anywhere. It comes in handy when it raining outside, just unlock with your phone and I can just run inside.

    I would recommend this to a friend