Customer Ratings & Reviews

Reliable and well made. Much better that the previous non-Nest/Yale unit that we had. Only complexity is the reliance (to some extent) on how well the previous lock was installed, if you’re retrofitting this.

Very easy to install. Touch pad looks nice from the outside

Is very niece very easy to install and program and comes with instructions to download a live installation apps. I recommend this product

No need to hand out my door code any more. I can open it remotely from my phone and if I do give someone their own code it is eaay to create on the phone and can enable or disable it easily from a remote location.

Lock works great. Easy to install. Does and works exactly as I thought it would. App is nice as well. It's also great that you can create door codes for individuals to use as needed.

Overall it works great! The product is solid but we had a bit of an issue setting it up with the app. We were between the app it said in the box and the google nest app for far too long. Once we got it it was good to go tho!

We love this product, very easy to setup and works perfectly. Being able to provide visitors with one time pass codes is a plus as well, we couldn't be happier with it.

Only had it installed one week now. But we love it. We just use the one code for the family. We will give additional codes to out of town guests which will be nice to monitor. Install was about 20 minutes with no problems.

First of all, Best Buy had it in-stock, and ready for pickup when I arrived. The Next Yale X works great and was relatively easy to install. I do wish you could unlock using Google Assistant (you can only lock at this time).

The lock was easy to install and works exactly as described. I had a professional install it, due to lack of time and desire to have it installed quickly. I was able to watch some of the installation and it was not difficult.

We had some trouble with installation. Called NEST and they helped us over the phone. Lock works well (although we have trouble with our WiFi at times). When WiFi isn’t working we just use the code on lock.

So far I like the lock. It feels secure on my door. I wish the app had a way to monitor the battery, instead of just giving you a low battery warning.

I am very happy with this product I has been using for about one month and I can check from any place is my front door is closed. if not I can press a button to do it ! I am very happy with this product. 100% recommended

Good door lock. I got it for my mother and now I can keep track when she comes and goes from home and because she old I know when she forgets to lock the door. So I lock it.

After first purchasing one for my home, loving it, I bought this one for my son at his home. Very easy to install. Works well with the Nest app too.

This lock is by far the best! I love the ability to set-up codes for different people/purposes - all with start and expiration dates/times. The ease of managing this lock from your phone is priceless!

Bought this for my home. I love how it easily integrates with my alarm system as well as my other smart home products from Nest. So far Nest products have not disappointed. Plan on buying more of these for my house.

I have an inclosed patio, I put this lock on the front gate and am loving it. Whenever I have a package coming I just make sure to leave delivery instructions online with a temporary code.

I've stayed at many Airbnbs that use the Yale smart lock and have fallen in love with it. I decided to get one for my own house! It's nice not having to worry about losing a key.

Purchased to replace front door traditional lock. Works great. I can unlock and lock in my nest app. Would be great if it worked with Google Home and allowed me to lock and unlock as well.