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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation instructions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase price was fair. Instructions thorough and installation easy. Very convenient locking system, can assign separate family member as well as guest entry codes. Locks automatically or by touch of a button when exiting.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is the most beautiful one available and for a while was working perfectly. I love nest. For some reason after about 5 months the lock kept loosing connection and it is a painful journey to re-adding the lock. I eventually couldnt trust it and used my geek squad protection to trade it in for a different model. Online research there are some known issues like mine in the nest community but not much has been done to address it. Also because the lock is a joint venture between yale and nest I had to troubleshoot with both companies which was incredibly annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the issues you've experienced with your Nest x Yale lock, and we'll be happy to pass this feedback along to the proper departments. If you're still experiencing issues, please reach out to us through one of our support channels found in the link below, and we'll be happy to look into this further with you.

      Nest.com/help Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues here. Easy to use, easy to install. Love having it alongside my ring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely simple and convenient ! Definitely recommend for those smart homes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Smart Lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best addition to my Best ecosystem. Not only it's smart, it's made by a combination of two of the best companies out there, Nest & Yale Locks. It's well made, looks great and works flawlessly. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes entry and sharing home access a breeze! I love the notifications when someone unlocked/locks the door and the lock door reminders when you leave and forget to lock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Convenient and keyless entry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reslly nice product and easy to set up. Works only with the google home app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the expense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and assigning special codes to those needing access to a rental home is easy. It is convenient to get a notification when someone enters the house.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Perfect Home Security Keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for a friend and they really love it. This gives a sense of security for any homeowner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. No more stress for remembering if I locked the door when I leave home. The app works perfectly, I can create temporary codes for my guests and/or open the door for them if I not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is so much better than a KEY LOCK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Schylling Lock prior to this and it was ok, but this one is so smooth and it warns you and it's easy to see in the dark, we absolutely love it and are still learning new features about it as we use it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Easy to install and use. I wish it was easier to make personal codes & review history (but that could be because I haven’t learned)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest deadblot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement of a out dated deadbolt. Is awesome It's smart and an easy install. Offer great prices for a tech that locks the door if you forget to when you walk away. Turn that one on lol

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with this lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation, set up and synced easily and has worked flawlessly. Everyone in the house is happy with the new locking system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install / Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so far working well. I would prefer if the Nest Connect were integrated vs separate device but otherwise no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Lock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this lock! Extremely convenient. I would absolutely recommend this to all my friends! It's so easy to install. I love leaving my house and pressing the Yale button to lock the door. Also works great with the Google Nest Hub Max and Google Assistant. "Hey google, lock the front door." works wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Easy to use. I had nest thermostat so it’s in the same app as well.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the deadbolt. No door knob included. It kind of defeats the purpose of having a smart deadbolt if you still need a key to unlock the knob. Of course you could always have the knob unlocked and just use the deadbolt, but the idea seems strange to me (having an extra security feature you wouldn't use). Also, in following the instructions, the lock was not connecting to my phone. Everything was connected to the wifi. The egg (or whatever it's called) was working. It was connecting to my phone, but the lock itself wasn't. Not sure what the issue was. I returned it, but its probably worth having for someone else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 star lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instal and sync to goggle home. L9oks good on door.

    I would recommend this to a friend