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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far - Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it installed one week now. But we love it. We just use the one code for the family. We will give additional codes to out of town guests which will be nice to monitor. Install was about 20 minutes with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart device for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale smart lock is great device to add on to your home and installation from Bestbuy was very helpful .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In-stock and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, Best Buy had it in-stock, and ready for pickup when I arrived. The Next Yale X works great and was relatively easy to install. I do wish you could unlock using Google Assistant (you can only lock at this time).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was easy to install and works exactly as described. I had a professional install it, due to lack of time and desire to have it installed quickly. I was able to watch some of the installation and it was not difficult.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good digital lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with installation. Called NEST and they helped us over the phone. Lock works well (although we have trouble with our WiFi at times). When WiFi isn’t working we just use the code on lock.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy with this lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation, set up and synced easily and has worked flawlessly. Everyone in the house is happy with the new locking system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Feeling safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've stayed at many Airbnbs that use the Yale smart lock and have fallen in love with it. I decided to get one for my own house! It's nice not having to worry about losing a key.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, I ever bought, definitely recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Yale Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Easy to install and syncs with your nest app Easy to set up individual codes for other household members

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an inclosed patio, I put this lock on the front gate and am loving it. Whenever I have a package coming I just make sure to leave delivery instructions online with a temporary code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really good lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Easy to install and use. I wish it was easier to make personal codes & review history (but that could be because I haven’t learned)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes entry and sharing home access a breeze! I love the notifications when someone unlocked/locks the door and the lock door reminders when you leave and forget to lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy installation instructions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase price was fair. Instructions thorough and installation easy. Very convenient locking system, can assign separate family member as well as guest entry codes. Locks automatically or by touch of a button when exiting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is by far the best! I love the ability to set-up codes for different people/purposes - all with start and expiration dates/times. The ease of managing this lock from your phone is priceless!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. efficient options to set up multiple entry options

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product I has been using for about one month and I can check from any place is my front door is closed. if not I can press a button to do it ! I am very happy with this product. 100% recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best smart lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to Nest App. Great instructions. Nice functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the expense.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install and assigning special codes to those needing access to a rental home is easy. It is convenient to get a notification when someone enters the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Install / Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so far working well. I would prefer if the Nest Connect were integrated vs separate device but otherwise no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my home. I love how it easily integrates with my alarm system as well as my other smart home products from Nest. So far Nest products have not disappointed. Plan on buying more of these for my house.

    I would recommend this to a friend