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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest deadblot

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement of a out dated deadbolt. Is awesome It's smart and an easy install. Offer great prices for a tech that locks the door if you forget to when you walk away. Turn that one on lol

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great, was easy to install with easy to follow and understand operating instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock, Easy to set it up on the door but took a little tweaking to add it the google home app, small fix got it done

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We’re glad to hear that you are satisfied with Nest x Yale Lock. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need assistance, feel free to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Buggy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is the most beautiful one available and for a while was working perfectly. I love nest. For some reason after about 5 months the lock kept loosing connection and it is a painful journey to re-adding the lock. I eventually couldnt trust it and used my geek squad protection to trade it in for a different model. Online research there are some known issues like mine in the nest community but not much has been done to address it. Also because the lock is a joint venture between yale and nest I had to troubleshoot with both companies which was incredibly annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about the issues you've experienced with your Nest x Yale lock, and we'll be happy to pass this feedback along to the proper departments. If you're still experiencing issues, please reach out to us through one of our support channels found in the link below, and we'll be happy to look into this further with you.

      Nest.com/help Nest

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nest x Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest x Yale was easy to install and works great. I don't like the lag time to lock/unlock when using the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, PatriceW. Thanks for the feedback. We’re glad you’re able to install the Nest x Yale Lock with ease, and that it works great. We hear your concern about the lag time when using the app.

      There are three basic ways to lock and unlock your door: using the Nest app on your phone, using the keypad installed on your door, and using the traditional thumb turn inside your home. When you use the Nest app to unlock your door, you’ll need to tap and hold the large lock button until the blue ring disappears and it says Unlocking, which takes about one second. Then it will say Last unlocked by you.

      We’re taking your feedback seriously as we always look for ways to improve our products and services. For any concerns, don’t hesitate to let us know anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Smart Lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best addition to my Best ecosystem. Not only it's smart, it's made by a combination of two of the best companies out there, Nest & Yale Locks. It's well made, looks great and works flawlessly. A must have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock with one major requirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock has a great finish to it and looks great in general. The installation was a little challenging because the dead bolt has to easily and freely be able to move, which wasn't the case for my door. In my case, the weather stripping actually pushes the door out just enough for it to not be able to fully lock by itself. I was able to get it to align just enough once, but then the weather changed and it got out of alignment again! Besides this once issue, the notifications and status have been very useful and exactly what I was looking for.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Farhan, we appreciate you sharing your review. We're sorry to hear that your experience with Nest x Yale Lock has been less than ideal when it comes to aligning the bolt to your door. We'd like to improve on your overall experience, please reach out to our support specialists and let us help find a better resolution for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. No more stress for remembering if I locked the door when I leave home. The app works perfectly, I can create temporary codes for my guests and/or open the door for them if I not at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    East to install

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A class look on my front door. Easy to use and install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A perfect smart lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting to add a smart lock for a while now and this one was exactly what I was looking for! Easy to install and easy to integrate into my Google home system!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not what I expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the deadbolt. No door knob included. It kind of defeats the purpose of having a smart deadbolt if you still need a key to unlock the knob. Of course you could always have the knob unlocked and just use the deadbolt, but the idea seems strange to me (having an extra security feature you wouldn't use). Also, in following the instructions, the lock was not connecting to my phone. Everything was connected to the wifi. The egg (or whatever it's called) was working. It was connecting to my phone, but the lock itself wasn't. Not sure what the issue was. I returned it, but its probably worth having for someone else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is so much better than a KEY LOCK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Schylling Lock prior to this and it was ok, but this one is so smooth and it warns you and it's easy to see in the dark, we absolutely love it and are still learning new features about it as we use it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install and works great!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install as the previous lock fittings had the same sizes. The app works well to manage it day-to-day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with Samsung and Googke ecosystems, looks slick and easy to install with just a screwdriver.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works just as you would expect it. Get notifications on your phone when it is locked or unlocked and even instantaneously unlock it from wherever you are. Super happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home SAFE Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aboslutely worth every penny and relatively easy to install. Operating the unit is extremely user friendly and takes no time at all to acclimate to utilization on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Door lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I don't have to carry my home key anymore. Less keys to carry. Had 2 already for front and side door (so no problem if one battery is out - less likely to happen at the same time.)

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock n Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install like security involving no keys. Use on our second home n can easily provide access to people when we’re not there n be notified when lock activated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, super easy to install and very effective I recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pefect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is supper efficient and so much helpful work perfectly and smoothly

    I would recommend this to a friend