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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,885 reviews
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not want to deal with keys anymore so I decided to buy the Yale smart lock. It’s pricey but worth it. I’ve only had to replace the batteries once in the last year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This is a good Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is awesome. Easy to use and easy to setup. Very dependable. It’s a much better lock than the Ring lock. The Ring lock started acting strange after a month. Then start eating up batteries. The nest lock is 100 times better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install. I hate that google bought nest and now won’t let up add family members unless you migrate to google account. First question asked is share all your data’s WTH

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation and the product is extremely durable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option, connects easily and pretty easy to use the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock, excellent smart device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for letting the kids in after school and no keys to loose. Setup and installation is easy and convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get something else. While it worked great at first, when it failed it failed big time! It completely stopped working and google wouldn’t help, they said go to best, they wouldn’t help. I have to spend $300 to get a locksmith to drill it out so I could get back in my house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super easy to set up and makes it easy for kids to get in without possibly losing keys.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and a great security product. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to install by myself. Just follow the app will show you how to step by step install. After install, it also very easy to setup to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Functional but high maintenance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our beach house. It works great, but goes offline frequently and cant be fixed remotely. It would he perfect if it is installed in your home, but I dont recommend it for places that you have to travel to in order to access it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great dont need keys anymore thats a big plus kids cant loose keys we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest x Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a smart lock, this is the one to get. Works with both Google/Nest and Amazon Alexa. It's a little more on the pricey side but well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for Google Ecosystem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks and is so useful especially if you have guests over and don’t want to give them your house code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and it was a relatively quick install with few tools. It works great and you can use the app to open and close the door which is always a plus when you are away from home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and to use with app and voice command

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Door Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with step by step instructions through Nest App. Make sure you purchase with the nest connect is you dont have the nest alarm at your home. Work great with google assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    never want keys again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After this lock I will never go back to keys. settings codes for family and friends is super easy. always know if your door is locked or not and the ability to lock it if its not. a bit janky on the install but otherwise great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at my home so I had to purchase one for my parents home! It’s so easy to use and honestly I cannot go back to carrying keys around!! This is so easy and user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock. Easy to install, and the app functionality is perfect. The only reason it doesn’t get five stars is lack of a key option for times when the batteries die, or because sometimes a key is just faster.

    I would recommend this to a friend