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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,888 reviews
  • Rated 5 out of 5 stars

    easy install and I like that it talks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because I like key pads so I don't have to take my keys with me but I can also let people in remotely without having to provide my code to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love this lock.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. It’s my second one. I can let anyone in when I’m not at home. My kids can let themselves in when I’m not home...

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy install and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple installation and setup. Also works great over voice command with Google Assistant as well as scenes in Smart Things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it advertised. It took me a phone call to a friend to make sure I understood how to connect to the existing doorbell, but once I figured it out it worked - and keeps working - great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought this sooner. Super easy to use and lock/unlock

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Locks door and keeps secure makes family feel safe

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock!! We’re using it for our second home. Happy to know that if we need to let someone in, we have a code for them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item easy to use and I feel comfortable. And it took 2 times to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great For Families

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Never have to worry about kids losing their keys again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to setup. The lock actually walks you through step by step to set passcodes

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this in a model home and had to have it. Works great with my nest app. Also looks nice on the door. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SECOND ONE THESE LOCKS ARE ONE OF THE BEST ,VERY GOOD.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Yale lock needs easier install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the lock is doing what I bought it to do. But getting here was much harder than I expected. I have installed Nest products before(doorbell, thermostat, outdoor cams ) but this was by far the hardest install because of the goofiness with the network install with IOS. After spending 4 hours trying to follow all the instructions it still didn’t work. I had to return to the mountain cabin the next weekend with more crazy options to complete the network connection. It finally worked but waaaaaay too clunky to get this installed. Google needs to revamp this ongoing issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!!!!!, Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how i dont have to unlock my door with a key each time. And if im on vacation and i forgot to check something i can let a friend in with a passcode.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one works perfect I had one I got this one for my brother as a gift and he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Good customer service. Bought for my new house loved it at my old house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, now I dont have to worry about giving a key to my son and risking him losing it. Easy to install and you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart lock! Works great with the Nest system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy placement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy placement. Easy to use. works well. Authorized people had access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. I have this since two years and no issues with it. It is a good product and save.

    I would recommend this to a friend