Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-0BP
- SKU:
- 6197556
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great door lock
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw this in a model home and had to have it. Works great with my nest app. Also looks nice on the door. Very user friendly.
I would recommend this to a friend Next Yale lock needs easier install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the lock is doing what I bought it to do. But getting here was much harder than I expected. I have installed Nest products before(doorbell, thermostat, outdoor cams ) but this was by far the hardest install because of the goofiness with the network install with IOS. After spending 4 hours trying to follow all the instructions it still didn’t work. I had to return to the mountain cabin the next weekend with more crazy options to complete the network connection. It finally worked but waaaaaay too clunky to get this installed. Google needs to revamp this ongoing issue.
I would recommend this to a friend- Pros mentioned:Ease of use
Essential
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Essential for any home. My family loves the ease of use and with the nest ecosystem you always know you're safe
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and simple to install and one of the best product I have bought for my home
I would recommend this to a friend - Pros mentioned:Ease of use
Fast and Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very fast delivery and the lock works perfect. Easy install and setup!
I would recommend this to a friend - Pros mentioned:Ease of use
Great Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, now I dont have to worry about giving a key to my son and risking him losing it. Easy to install and you.
I would recommend this to a friend - Pros mentioned:App integration
Best smart lock on the market.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Yale smart lock. This is my third one, just wish bestbuy carried the gold color.
I would recommend this to a friend easy install and I like that it talks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it because I like key pads so I don't have to take my keys with me but I can also let people in remotely without having to provide my code to anyone.
I would recommend this to a friend- Pros mentioned:Ease of use
easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it advertised. It took me a phone call to a friend to make sure I understood how to connect to the existing doorbell, but once I figured it out it worked - and keeps working - great!
I would recommend this to a friend - Pros mentioned:Ease of use
Quality and Style
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a fan of using keys and the nest X Yale smart rock was the perfect solution. It looks great and was easy to install.
I would recommend this to a friend Works well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Reliable. Unlike others I have tried
I would recommend this to a friend- Cons mentioned:Connectivity
Not a fan
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this at BB. Paid them to install it,thinking geek squad would be the ones doing the installation. Wrong they 3rd partied it to OnTech ( which i do recommend) OnTech did tell me they also sale the lock abs offer a better guarantee and warranty than Best Buy. The issues with the lock is it sometimes loses connection with google home And FYI must have the google nest as well. Lock will also up off line periodically. There is no key option either. Does have a app NEST APP.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Coach,
We appreciate your feedback. OnTech is our partner in helping our customers install their Google Nest products and we're glad to hear they were able to help you with your Nest x Yale Lock installation.
We apologize for the connectivity issue with your Nest x Yale Lock as we know it can be inconvenient. Some connectivity issues may be caused by interference from the thickness and type of walls, mirrors, windows and competing signals (other wireless devices, microwaves, etc.) in your home. We suggest making sure your lock, Nest Connect and your Wi-Fi router are within the ideal distance from each other and are clear from any possible interference. Placing them within a clear line of sight will be a preferable setup while Nest Connect is recommended to be placed within about 50ft. from your Wi-Fi router.
Another possible reason for the connectivity issue may also be your Wi-Fi bandwidth availability. Nest Connect may disconnect if there is not enough bandwidth on your network. Decongesting your network by temporarily removing some connected devices can help isolate this further. If there is a bandwidth congestion, you may need to contact your internet service provider for possible solutions.
We can help you further with any other concern about your Nest x Yale Lock if you can visit our support page here: https://support.google.com/googlenest/contactflow
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended, is easy to install and functions great.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!!!!!, Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how i dont have to unlock my door with a key each time. And if im on vacation and i forgot to check something i can let a friend in with a passcode.
I would recommend this to a friend - Pros mentioned:Ease of use
Highest Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation & great build quality of the product. It’s easy to tell this is the most well made lock on the market.
I would recommend this to a friend - Pros mentioned:Ease of use
exceptional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, Bluetooth is so easy and convenient, easyto install
I would recommend this to a friend - Pros mentioned:QualityCons mentioned:Connectivity
The lock itself is great, the nest integration not
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock is awesome itself, top notch quality. The issue is nest integration. It uses this little nest-to-wifi adapter that is unreliable as hell. Constantly drops connections and is a pain to reconnect. It also lies about being connected, you run the test and it claims everything is fine when its offline. Not good for what is supposed to be a security product. Id get the zwave option instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi archercc,
Thanks for sharing your experience with us. We're sorry to hear of the connectivity issue.
If your Nest Connect is disconnecting intermittently, we suggest making sure your lock, Nest Connect and your Wi-Fi source are within the recommended distance from each other and are clear from a possible interference. Nest Connect is recommended to be placed within about 50ft. from your Wi-Fi router.
Another issue may also be your Wi-Fi bandwidth availability. Nest Connect may disconnect if there is not enough bandwidth on your network.
If you're still experiencing the same issue, you can perform a factory reset on both the Nest x Yale Lock and Nest Connect.
We're always here to assist you with any issue you may encounter. Please feel free to reach out to us here: https://support.google.com/googlenest/contactflow.
- Pros mentioned:Ease of use
Very good door lock!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit difficult to install but when it’s done, I love it. It’s so convenient and easy to use.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shayla, we´re glad to hear that you love your Nest x Yale Lock. We´re sorry to hear about the difficult experience in setting it up. We'd like you to know that we have a dedicated team of support specialists, ready to answer any question or support needs you may be having with your Nest x Yale Lock, by simply visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Easy to install and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to buy a replacement lock for my Schlage touchpad lock that crapped out on me after 3 years. The Nest was easy to install and set up. Works great.
I would recommend this to a friend - Pros mentioned:Ease of use
Yale Smart Lock
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have for any home! We have had no issues, and was pretty simple to install! I highly recommend it!
I would recommend this to a friend