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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,885 reviews
  • Rated 4 out of 5 stars

    Great but can be temperamental

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking. Works. Frustrating at times because it does not always lock properly on our door then will not unlock for the next person who arrives. It may be our door?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very simple and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Easy to use with application installed on my smart phone. Complete history of use available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow, what a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t believe it took this long for us to buy this product, easy installation and use. We now have all the Nest products and love them all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome can use with nest app same place as cameras and thermestat so all in one app and works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install, no more keys!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, directions are great. If you already have a number of google/nest products this is the perfect edition.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Yale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest smart lock ever. Is compatible with google and you can set to auto lock when you leave your house so you dont have to wait there to lock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keys no problem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Son convinient never have to have my keys! I can unlock the door for my family when my hands are full so they’re not waiting and create pass codes for people ! The only thing is we messed up on the beginning and it was hard to figure out how to reset it but just reset everything to factory settings if the lock is turning the wrong way! It was also a pain to reset it when our internet when out I basically had to start all over again but if you don’t have any of these issues I recommend getting this lock! Pricey but well worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Easy to use and setup. What more could you really ask from it. Also the app is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other nest products, which I love very much. It works great, easy installation, easy to configure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Works seamlessly with google products, fairly easy to set up, very well built.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this device since I got it installed and setup would like to install it on another door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Easy to connect and set up.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    Impressed so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an August bluetooth smart lock that was starting to get a inconsistent on connections (it will be moved to a door less used). Installation was easy and setup was relatively quick. We have a Nest Hello doorbell and this integrates nicely into the app with the doorbell. We've only had it about a month and a half but, so far, it's worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes letting people in so much easier. Love not having to have my keys on runs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was so easy and I love the ability to remotely lock/unlock. I also really like the feature of giving someone a code to enter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad works great and is very responsive. Being able to lock and unlock while you're away is awesome! Easy install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome door lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this lock, very easy to use and very easy to open the door from the app. I would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as it should.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very simple to set up by myself. You do not need a pro. Once installed follow the normal nest set up with your app and your good to go

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock. User friendly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Easy to set up. Unlocks quickly. We have purchased our third one and use for all doors. No keys necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to check, lock or unlock the door from your phone is great when friends or family show up when your not home yet. Great and stylish lock

    I would recommend this to a friend