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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,885 reviews
  • Rated 5 out of 5 stars

    great keypad - works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keypad, just make sure there is enough room between your deadbolt and door knob as the back is large. most standards doors fit it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Yale lock. So far, works great. Easy to use with the Goggle Nest Application. Easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now know who is home and I can check to make sure my door is locked a must have with the nest secure security system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in 2018 and love it. Works great. Just replaced the batteries for the first time. You wont be disdisappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Feature-filled and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options are available...from per person codes, to automatic closure based on ring fence, to excellent appearance, to security. Ring-fence reactions can be a bit slow though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Secure and easy lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Easy to know who comes and goes and changing code is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. We now use front door again since we don’t need keys. Best purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock and easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install where previous lock was. Nice to be able to control with my phone. I love the automatic locking feature!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! It connects easily to google home app and works just like it’s supposed to! I recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Had to change battery once a year for our current usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minutes to install and ever so easy to use. Instructions need to be viewed on line, but we only needed them to program our codes.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it has helped us a lot, especially when we need to let others in our home when we are not there.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Next x Yale Lock Security Issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take-Aways: 1. After setup, if the Next x Yale is removed from the Nest app, the Yale can still be locked from the outside, but cannot be unlocked from the outside. 2. Anyone with a drill can reset the Yale and unlock it within 5 minutes.  Product Suggestions: 1. If access codes are not working, then the Nest x Yale should have a safeguard preventing it from being locked from the outside.  2. It should be impossible for drilling to reset the Nest x Yale to factory settings.  Sept 1, 2019 - I purchased and installed the Nest x Yale lock on my front door. - I downloaded the Nest app, and added the Nest Connect and Yale lock.  - I programmed access codes for each family member.  - It was pleasantly simple to set up and everything was working perfectly.  Sept 2, 2019 - Yale was “offline” in the Nest app.  - Our access codes still worked.  - I confirmed Wifi was working properly. - I tried moving the Connect, resetting Connect to factory settings, removing and re-adding Connect and Yale to the Nest app. I did not reset the Yale to factory settings. - The Next Connect and Yale would no longer add to my Nest app. - Short version of the story… We locked the door from the outside using the button at the top of the Yale keypad. - When we tried to unlock the door, the Yale remembered our access codes but they would not work, announcing, “this code is not working right now.” - Entering random access codes produced an error sound, not the same announcement.  - Nest customer service could not access the Yale since it had been removed from my Nest home in the app. They recommended calling a locksmith and said they would reimburse me for the cost of the lock and for $250 worth of the locksmith’s charges. It was Labor Day. The locksmith’s charge was $424. - Within 5 minutes of drilling the Yale announced that it reset to factory settings and let me enter a new master code to unlock the door.  The locksmith recommended Schlage brand locks. 

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. If we forget our keys we can still get in the house. I can let family in my house from my app if I’m not home. My family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Best smart lock money can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing when my children are home if I am away with the user passwords. I feel very secure knowing when my home locked away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it pricey? For sure. Is it worth it? 1000%. Having some contract work done on my home made this a no brainer for me. I can set specific codes for each family member or contractor. I am able to see when they come and go from time stamps and am able to quickly delete codes as needed. It integrates well with the rest of the Nest (google) ecosystem and puts a little peace of mind incase we forget to lock the door if we leave in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase. No more keys for our house. Can use codes for each member of the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of this door lock is just as advertised. The most useful features are the auto lock and notifications sent about the door locking status.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install fits perfect on my door can lock and unlock with ease from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it so much I purchased a second one for the back door. Never using keys again.

    I would recommend this to a friend