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Customer reviews

Rating 4.6 out of 5 stars with 2889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,888 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product! My daughter was notorious for forgetting her house key! With nest, I don’t have to worry about it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Smart Lock for the front door as a dead bolt. Makes it so easy to get rid of keys for the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several smart locks and I think this is the best one out there works great easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install/set-up and works as advertised. Easy to give temp access and remotes from phone great. Track on Nest app. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock! It setup very quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock works easy and the setup was very quick. Bought this so we could give temporary codes for someone we need to let in

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, pairs very easily. Would definitely recommend anyone transforming their home to purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best lock in the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my August after it kept failing to connect with my phone, this one is amazing, works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing wifi features. Lock from anywhere Know who's entered your house. Auto lock feature is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than the internet problem this has been a great lock especially being able to unlock the door for someone from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart lock and it was easy to setup. If you have a google nest environment in your home its even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart lock out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for home automation and security. Peace of mind with the auto lock function really helps

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 6 Years with problems - Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the lock in 2018. Initial installation was good and it performed flawlessly for 2-3 years (when the warranty runs out). About 3 years later, the lock would get stuck about 20% of the time and I would have to use another door to get into the house. The lock stopped working now and I cannot use it as a "dumb" lock or "smart" lock. Google and Yale support has failed at troubleshooting. I'm extremely disappointed at how little the support teams cared. Overall, I'm extremely disappointed at the price versus longevity of the product. I've had $20 key locks that lasted longer. Not recommended

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great and worked like a charm. Pick up process was super easy

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    I’d lost the keys to my front door.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to not have to travel with the garage door opener in my pocket when I go somewhere with a friend. Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works amazing and simple to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another great product from nest. It works like a charm and was easy to install and use from the app. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well. you really don't need key. Very modern looks great on the door. really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for simple door locking. Won't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for simple door locking. Won't need a dead bolt with it. Its attractive sleek design helps for the purchase also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with my nest products. I line knowing when someone comes in and having it lock on its own if we forget when we leave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s perfect for my family and other who have to come. You can modify password for one or more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minimizes the need to make a bunch of keys which minimizes keys getting loss

    I would recommend this to a friend