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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,885 reviews
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. I love that I can lock it from an app if I forget at the house. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the lock to upgrade from my previous lock and I have All nest products in my home easy install great lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product bought it as a bulk easy to install and really user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my yale nest door lock. Its great for when i leave and have people watch my dogs and i know when they come and go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old key lock with this. I had a nest doorbell and thermostat so added this on to google nest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all of the other Google Nest products, this one delivers. Easy install and setup. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Does not handle interruptions well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 7 Nest protects and a Nest thermostate. Unfortunately the lock does not appear to be as well designed as those devices. If I restart my router all of my Nest Protects reconnect fine. The thermostate reconnects fine and the Nest Connect required for the nest Lock reconnects without issue. However the Nest lock will stay offline. A simple restart of taking all of the batteries out does not re-establish a connection. Even after doing a factory reset it then took over 20 tries to sync the nest Lock back up with the nest connect. The Nest connect is just a couple feet away and in visible site but it still would constantly error out trying to connect. The Nest Connect is synced up fine too because when I use the app to add the lock the Nest Connect nearly instantly starts to flash blue meaning its ready to try and sync with the lock. Since a factory reset means you have to get out the screwdriver and completely dismantle the lock this is not acceptable for handing the case of a router restarting.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with the Nest x Yale lock when the network connection in the home is restarted. This is definitely not expected behavior, so feel free to reach out to our live support for assistance if this issue happens again.

      Nest.com/help Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setting it up with the app took 15 minutes. The app works great, and so does the lock itself. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never find my house key so I purchase the smart lock.. I would definitely recommend this item.. It is great....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Noisy keys GONE!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New home tech, easy to setup & use. No more noisy keys!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, easy to install and easy program, need to play more with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great lock as you don't have to worry about locking yourself out and you don't need a key

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nest Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple installation and links perfectly with other google products

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Love this lock ..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it .. we bought 2. Love the security it gives us . We can open and close the door remotely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have gotten this sooner. No more keys. You can give out a temp code to friends, family, housekeeper, etc...

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Smart lock happy landlord

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to rent a villa in a different state reliably and securely with this lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NestLock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. No longer have to carry keys around.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Doors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality door opener n you can control anyone opens door very recomended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works flawlessly. Make sure your door does not get direct sunlight. If it does, I am sure your lock will stop notching if not adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyless Entry at its best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving the keyless entry. The only problem we are having is that it doesn't always lock it on the first try.

    I would recommend this to a friend