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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart lock. Easy to use. Watch the nest youtube videos.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product, worth the money. It integrates perfect with the best app which is what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small footprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a lock that offered a small footprint and this fit the bill. We have had an electronic lock from 2009. Wow have they been greatly improved. Compared to the older lock, this one can be controlled from an app, operates quietly, and never gets “hung up” either. I get a notification when an assigned passcode is used, which shows me who is coming into our house. Very nice smart item to add to our system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very high quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another amazing product from nest Airbnb is much easy to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lock ever. Easy add temp codes and easy delete those codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best safety features and ease of use. The app is user friendly and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock!! My favorite peace of technology that I own besides my iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Smart Door Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and now I can control all access to my home. the nest app is very easy to use and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New purchase review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Installation was simple and all items were included to complete it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease and function all in one - nice to look at too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Convenient with the app. Also alerts you when the door is not locked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the NestxYale lock for quite a while now. It fits my needs perfectly. I have a code for my family and another code for the dog walker to use when I am out of town. You can also limit the access time for guests. The lock also has a do not disturb feature which is like an extra layer of security. I use it at night time to avoid anyone from coming in. I’ll definitely be purchasing an additional one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. The only thing is I went from a Yale keypad lock with key entry as an option. I wish it had that

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Recommendable Secure Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure, easy install, a recommendable product.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a camera but you do know who is coming and going into your home. By giving them there own id.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smartlock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart lock is great. I originally bought the one that was more apple homekit friendly (Assure lock SL). This lock is basically identical minus the fact that it hooks into the nest eco system, and has way more features! Even if it's just software differences, the ability to have codes auto expire, and see the history of when they're used - very handy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security and easy to install. Love the ability to allow access to family and friends if needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    great idea but overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install is not too difficult if you have a modern or simply new door that you can drill holes into. Geek Squad was unable to install. Once holes are in, it is pretty simple install and set up. Works great but expected a more responsive screen and better app features given the price point.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi pabloh, thanks for sharing your feedback with us about the Nest x Yale Lock. We’re glad that you find it easy to set up and install, and we appreciate your efforts. But we’re sorry to learn that the screen and app features are below your expectations.

      You may check this link to learn more about the features and other lock settings you can change: https://support.google.com/googlenest/topic/9369404

      Meanwhile, we’d be happy to help you if you can tell us more about your challenges with using the Nest x Yale Lock. If you’re willing to reach out to us, you’ll find us available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock! Works with the nest app! Will never use a lock and key again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to add to Google Nest. No problems in almost 4 months.

    I would recommend this to a friend