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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,885 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is working as described. Installation was smooth and item still currently working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and it works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install for this lock is simple. It works great and it is very easy to set up in the Nest app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Works great with the Nest app. I did have to make minor adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up buying 2 of these because it works so well. You can set up different codes for friends and family and set the days/times in which they are allowed access. It's nice to be able to unlock the door from your phone after a grocery run or if you have your hands full. It is google home compatible and you can lock the doors from the hub, but you cannot unlock which is a good safety feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Yale links to my alarm and furnace! I unlock the door and my house is ready for me to enter!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit was easy to install. The keys are responsive and so far everything has worked great with no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock!! My favorite peace of technology that I own besides my iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I best safety features and ease of use. The app is user friendly and convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New purchase review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Installation was simple and all items were included to complete it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock you will need forever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing it is really easy and works really well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Perfect for kids so they don't have to worry with keeping up with a key.

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 4 out of 5 stars

    Nest yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality lock , only thing that its missing would be for siri or google home voice commands to unlock or lock your door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small footprint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a lock that offered a small footprint and this fit the bill. We have had an electronic lock from 2009. Wow have they been greatly improved. Compared to the older lock, this one can be controlled from an app, operates quietly, and never gets “hung up” either. I get a notification when an assigned passcode is used, which shows me who is coming into our house. Very nice smart item to add to our system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but falls short for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: No bluetooth connectivity for auto-unlock based on proximity. Too expensive for a limit on features. Nice product but opting to return it and already installed the Yale Assure Lock SL, Wi-Fi Smart Lock , which has bluetooth and auto-unlock feature. I thought the Nest integration would have more flexibilty but mostly have to use the key pad or open app to open/close the lock.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LaLawyer, thanks for taking the time to share your input about the Nest x Yale Lock, and we’re sorry to hear of your disappointment that it doesn’t have bluetooth and auto-unlock feature. The Nest × Yale Lock uses Bluetooth, but only when you’re installing and setting it up. It doesn’t use Bluetooth for day-to-day functions. For security reasons, you won’t be able to unlock your door or change any settings over Bluetooth.

      Your feedback helps us improve our products and services by knowing areas we can work on. We understand that your decision to return it, and if you’d like to try it again in the future or have some questions or concerns about its features, our dedicated team will always be ready to help and guide you here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Couldn’t get to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed into door but could not get it to work with our WiFi even though we had adequate WiFi. Put in the Nest doorbell and that worked fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock! Works with the nest app! Will never use a lock and key again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the no key option, no more children loosing keys!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. The only thing is I went from a Yale keypad lock with key entry as an option. I wish it had that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the NestxYale lock for quite a while now. It fits my needs perfectly. I have a code for my family and another code for the dog walker to use when I am out of town. You can also limit the access time for guests. The lock also has a do not disturb feature which is like an extra layer of security. I use it at night time to avoid anyone from coming in. I’ll definitely be purchasing an additional one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest x Yale smart lock was easy to install. We've been using for approximately 6 months and it has performed well consistently. The battery usage is good. I love the remote lock capability on my phone when it's late at night and I don't want to walk downstairs to make sure front door is locked.

    I would recommend this to a friend