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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best one I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was really simple and easy to set up. The videos provided for install make it easy for anyone to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Love this lock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was very easy to install. I love the app and that I can give different people different codes to get in.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lock, install was a breeze no issues. Very convenient an nice to not have to use a key anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Lock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smart solution for the front door. Works with Goggle platforms

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great alternative to a key lock. Took approximately 30 minutes to install, easy set-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are already invested in theNest Eco system, I recommend this lock. It’s also work with Googlehome and can lock the door by voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best smart lock. Easy to install and easy to connect to WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My first smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate, a bit difficult to install but looks great on my door with the ring next to it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy. Minor adjustments to door cut outs, but nothing major. Easy connection to network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, no issues. make sure it is properly installed so lock has no resistance when lock is activated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lock was easy to install and it’s nice to be able to see if my doors are locked while I’m at work.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Best Smart lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned various models of smart locks. By far, this is the best one I have used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock you will need forever

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing it is really easy and works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Lock with Privacy Mode and much more

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a keypad lock before this and once my family got the code to my front door they would show up to my house unexpected and always at the worst time. My life turned in to a sitcom and i needed more privacy. I had no choice but to find something I could totally control and Yale is the best. If you need to control who you let in your home and when, look no further.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but falls short for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: No bluetooth connectivity for auto-unlock based on proximity. Too expensive for a limit on features. Nice product but opting to return it and already installed the Yale Assure Lock SL, Wi-Fi Smart Lock , which has bluetooth and auto-unlock feature. I thought the Nest integration would have more flexibilty but mostly have to use the key pad or open app to open/close the lock.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LaLawyer, thanks for taking the time to share your input about the Nest x Yale Lock, and we’re sorry to hear of your disappointment that it doesn’t have bluetooth and auto-unlock feature. The Nest × Yale Lock uses Bluetooth, but only when you’re installing and setting it up. It doesn’t use Bluetooth for day-to-day functions. For security reasons, you won’t be able to unlock your door or change any settings over Bluetooth.

      Your feedback helps us improve our products and services by knowing areas we can work on. We understand that your decision to return it, and if you’d like to try it again in the future or have some questions or concerns about its features, our dedicated team will always be ready to help and guide you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Lock with Nest Connect

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart lock works great. It is easy to use and gives me peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Front door lock

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and idea. No more worries about being locked out. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a greta product that i recommend to ALL of my friends and family and cannot express enough how much i love this... and want that 400$ gift card

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I've bought, different door, and still highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the nest compatible lock but

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install works great wish it had a hard key option

    I would recommend this to a friend