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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really easy to use and setup for a existing door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install, works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lock, easy to use easy to install. Nest app easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, if you have any DIY skills do not pay someone. Working great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome door lock, very easy to set up and use. A must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Safe and easy lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it easy for us to get in out of the house with our own secure code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Niiice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system easy to install and look good in my door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with the Yale lock. It is easy to self install, set-up, and use .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying using a smart lock. It's great and easy to use,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very reliable. Couldn’t ask for anything better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Good quality product. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great keyless entry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great key less entry! Easy install and use. Will add to other door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and very easy to configure. Definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great, once set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the lock for about a week, but I like it so far. The only difficulty is getting it set up and getting it to connect to the Nest Connect that comes in the box. Follow the instructions online and the app won't connect to the Connect to get it to look for the lock. About an hour on the phone with tech support specialist and nothing. They had me reset the Connect and the lights did not flash in the order that they expected. Another 2 hours on hold waiting for a senior tech specialist before I'm disconnected. While I'm on hold, I do a search for the error code online and find what I would consider a terrible work around. Once the Connect is connected to your Wi-Fi and you're ready to connect the lock, switch the connect to a different Wi-Fi network and then back to the original network and everything worked great. The tech support I talked to didn't seem to be aware of this work around, although they did suspect it was something with the Wi-Fi connection and had me disable the 5 GHz network and make sure IPv6 was enabled. I did not call back to make them aware of the work around, but hopefully they are working on something to get it fixed. Doorbell connected to Connect without any problems. I would recommend, but make sure they know about the work around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to use and install!! It was a good addition to our home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good looking door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, easy to set. It lights up so you can see what you’re doing. The old lock had no lights not sure if the numbers were registering.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this door lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this door lock and it's easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyless entry. Love being able to give codes to different people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and connect to the Nest app. Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock looks great. Was easy to install and setup. Fits standard holes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, this completed My whole nest system, easy to use.

    I would recommend this to a friend