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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,889 reviews
  • Pros mentioned:
    App integration

    Rated 4 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with this item. Working as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Deadbolt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this smart deadbolt lock. A lot of great options including setting different codes for different people, setting specific active/not active times for different codes, checking lock status when away, and monitoring a history of actions and status. Would definitely buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Easy setup. A lot of features. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome keyless entry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Awesome keyless product best thing i ever got.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock for front door.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and works great and the kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pairing with our nest thermostat & app. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great doorlock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can use this and access it from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to install and works great! I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one! So easy to set up and use. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Grate Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest X Yale Smart Lock with Nest Connector is excellent one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lacks ADT integration; bad GS/3rd party installers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product. However extremely disappointed at how difficult/impossible integration is with ADT. Additionally, the BB GS installers were clueless, unprofessional, and made me feel like they were doing me a favor installing these in my home. I had 2 installed at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product. Have installed by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes locking and unlocking doors very easy from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love the keypad lock and smartphone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Pairs well with the Nest doorbell. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Live my door device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it it safe you don’t have to keyless ever you can control it from your phone .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Garbage!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get something else. While it worked great at first, when it failed it failed big time! It completely stopped working and google wouldn’t help, they said go to best, they wouldn’t help. I have to spend $300 to get a locksmith to drill it out so I could get back in my house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product bought this for our summer home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest does it again partnering with Yale. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest x Yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works great! Installation was breeze and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, but recess must be correct depth.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy all the features of this keyless lock, however the recess where the bolt slides into my doorframe is a millimeter less in depth than the bolt. This slight interference causes the lock to announce that it cannot lock even when it has. It is due to the lock not considering the bolt to be "fully" extended. The lock still serves it's purpose, but it would be nice to be able to disable the alerts.

    I would recommend this to a friend