Customer Ratings & Reviews

Easy to install and looks very nice on a contemporary door.

The Yale lick is the favorite if my recent purchases. Easy to use.

Works better than I expected. It’s very Easy to use.

So glad we updated to this system. I was paying $18 a month to have another system that does what this lock does for free. It also links to my other Google app so you can do everything remotely

Works great with the app, and easy to use. Would recommend it

It works as intended and have no complaints! High quality.

The lock works awesome with all of my other nest devices.

If you are looking for a top of the line smart lock, Google Nest is your best option and Best Buy has the best price. With so many features and a reasonable price tag, it’s hard to go wrong with this purchase.

This was a very easy install and was also easy to program to Google Nest.

Easy to use and set up. Another great product from nest.

This review is very SERIOUS. Thought this was supposed to be the best lock on the market. Most expensive lock of its kind. I bought it. Installed it. Put on my Short term rental studio 6 days ago. Then flew back to work. 800 miles. For, holidays are over. Clients have waited patiently. And work has backed up. Tonight. Power went down for 1 hour. Unit went offline. Does not automatically reconnect. Renter came in tonight for the weekend. Unable to get back in, if she goes out. Installing the Nest/Yale cost me $1000’s of dollars Have to fly 1200 miles round trip. Waste lots of money. Miss work. Lose Lots of money. Get no rest on my day off. To reconnect with my phone which contains the app controls. That’s what nest/Yale suggests. I’m flying back and returning it. Buying a 15$ deadbolt with a key. This is a toy for kids. A beta test. Google knows if it’s offline, codes don’t work. There is no key? So, why is there no key. Not meant for investors with rental properties. Should not be marketed as such. Very disappointing from a company I had invested so much in. Should be taken off the shelves it’s like poison. The google guard components are also offline. Same thing. Take this review very seriously. I am a property investor. This lock is only good for a live in homeowner. Do not put on rental property. Do not put on rental property. My friends all have rental property. So NO I would not recommend this to a friend. I should not have a list of worst purchases I have ever made. Unfortunately, I’m recent years this list has come all to real. And this lock is on the list. In the end cost me all my profit on the rental for the weekend. $500 for work I was supposed to do this weekend. $1000 to travel to replace the worthless thing. Please do not buy this for property you do not live in.

Works great, easy to set up and use! Would purchase again.

This product and all the other nest products I have are great if you want this product get it

Easy to install. Nice shape and looks great inn-front door.

Love it! Easy to install and easy to set up. Nice lock

Easy to install and setup. Would recommend this for family.

This lock is perfect. I can remotely let people in the house. I can give out temporary codes to let a contractor in the house. Each person in the household can have their own codes that way you know who is in your house when you are not home. If you are looking for a a keyless entry as well as being able to let people in remotely this is the lock for you!

Everything it advertises to do, it does. the wifi use is great, the touch pad could be a little more responsive. my biggest issue is getting it to lock. With my brand new door frame having a nice fresh pad, the lock gets pinched from time to time and cant fully engage which is annoying. the inside piece is a little bulky but you stop noticing it pretty quick.

Never get locked out again. So easy to use. Easy to install.

Very modern lock. Works great with Nest and Google assistant.