Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-0BP
- SKU:
- 6197556
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the ease of use, installation, and the security features of this smart lock. Positive feedback also highlights the app integration, keypad responsiveness, and the lock's overall quality and appearance. While some users experienced connectivity issues, many appreciate the auto-lock functionality and compatibility with smart home systems. The sleek design and good battery life were also frequently praised.
This summary was generated by AI based on customer reviews.
Amazing Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my yale nest lock, I can unlock my house remotely, get my guests their own access codes, and the color matches with my door perfectly! Also, it works great with my nest security system.
I would recommend this to a friendAuto lock!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this! We always were Leaving the door unlocked. This has it set up where it automatically locks after 5minutes. If you have more than one Ness product this is a fantastic system. Notification is sensitive.
I would recommend this to a friendLock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing love it my second one. I would recommend this product.
I would recommend this to a friendDoor lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredible lock. It’s compatible with my iPhone and it works well. I can see who is trying to access my door. If your network is down, the lock can only be opened manually from inside. I love this lock
I would recommend this to a friendLock it up
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked so well. Why have keys? Being able to use my phone to lock and unlock the door has proven handy on more than one occasion. I was easily able to install this and am very happy with this purchase.
I would recommend this to a friendGreat product but needs some added features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great but would really appreciate some additional features such as Alexa compatibility as well as a proximity feature. It would be really nice if there was a fob or an app on smartphones that would open the lock when you approach it.
I would recommend this to a friendWorks well so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Yale lock to work with Nest (waited for months until it was released), it's worked well so far and has cool features like auto-lock after a set number of minutes and you can remotely unlock or lock it from your home and give one time codes to others as needed.
I would recommend this to a friendEasy Install
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to install and no issues for last 1 year.
I would recommend this to a friendCould be made a little easier to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, could be improved in making it easier to pair it with the Nest App. You have to pair the nest connect device and also de keypad device it made little sense but it worked fine at the end.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi tr4gik, we appreciate your feedback on Nest xYale Lock. We're sorry to hear that you're having some difficulty pairing it with the Nest App.
Nest x Yale Lock can't connect to your Wi-Fi network directly as it needs to connect to the Nest Connect first which comes with your Nest lock, or with the Nest Guard and Nest Hub Max if you are having one. Either Nest Connect, Nest Guard or Nest Hub Max acts as a border router to your Wi-Fi network. You need to make sure your border router is within range (within 50ft direct line of sight) of the Nest x Yale Lock and Wi-Fi router. This range could be shorter if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). You might want to restart the devices (Nest x Yale Lock, border router, Wi-Fi router) and move them closer if you need to establish a stable connection.
If you still experience some difficulty getting a table connection, please feel free to reach out to our support channels where you can speak to any of our support specialists. We'd be happy to assist you further and work on providing you a better experience. Here's the link where you can contact us: https://support.google.com/googlenest/gethelp
- Pros mentioned:App integration
Nest lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All works great so far and works with my nest app.
I would recommend this to a friend Yale NEST lock
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase and with Best Buy service when I exchanged it for a different color which was unavailable at time of original purchase.
I would recommend this to a friendlength of life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock replaced an existing lock that died after just 3 years and it seems like it should have lasted longer in the first place. Overall I have been satisfied with its performance.
I would recommend this to a friendGreat lock. Nice quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tip. If you have wifi extenders disconnect them. Otherwise the Google Connect can't join the wifi. Once that is connected it's a breeze to connect the lock. It's great that every guest you add can have their own code.
I would recommend this to a friendNice lock with one major flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all the features this lock includes, but the one major flaw is with the auto-lock. It will extend the deadbolt (lock the door) even if the door is open. It is a matter of time before someone closes the door and bends the deadbolt against the door frame because the lock extended itself.
I would recommend this to a friendWe love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this look make front door complete… The lock is great, you can control what happens with google home when you leave or come home…
I would recommend this to a friendKeyless Entry option.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our whole house is nest integrated but this keypad is a bit tricky. While it works sometimes the screen turning on is delayed. Slim and discreet though. I prefer the Kwikset actual button door locks to be honest, but this is still a good product.
I would recommend this to a friend??????????
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one he was for my daughter she’s so happy with the new system
I would recommend this to a friend- Pros mentioned:Ease of use
Alright
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright, have yet to get it to connect to the house, it does work manually but not on the app
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, DaisyC. We appreciate your feedback on the Nest x Yale Lock, and we’re sorry to hear it doesn’t work with the app. The first step is to make sure that your border router (Nest Connect) is within range (~50ft direct line of sight) of the Nest x Yale Lock and Wi-Fi router. This range could be shorter if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.). If Nest Connect is too far away from your lock, your lock will be offline in the app but Nest Connect will be online. If Nest Connect is too far away from your Wi-Fi router, both Nest Connect and your lock will be offline in the app. Learn how to troubleshoot Nest Connect here: https://support.google.com/googlenest/answer/9235363
Feel free to let us know if additional help is needed, here: https://support.google.com/googlenest/gethelp
Door lock works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock works great, but your door frame needs to be the right setup for it. I had to use a wood carving tool to cut a bigger hole for the deadbolt. I am saving for a new door frame this year to refit the lock.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience. We’re glad to hear that you like the Nest x Yale Lock, and we do apologize that you had to do some adjustments on your door frame to fit it. Your feedback is important to us, and it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Best door lock
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing . If I moved , I would buy another. I can go for a jog or walk the dogs without carrying my keys. So nice. It also lock my door automatically and lets my know the door is locked.
I would recommend this to a friend