Customers regard the AC1000 Dual-Band Wi-Fi 5 Router very favorably, frequently praising its ease of use, strong performance, and excellent value for the price. Many appreciate the router's wide range and reliable signal strength, resulting in good Wi-Fi coverage throughout their homes. Positive feedback also highlights the quick and easy setup process and compact size. However, some users experienced compatibility issues with older devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 2,556 reviews
Rated 5 out of 5 stars
Router works well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is router. It gives internet. Internet is love.
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Pleased with product and would recommend to a friend.
I would recommend this to a friend
Rated 1 out of 5 stars
had issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have installed many routers and hubs and this one was troubled. It often conflicted settings and within 1 week stopped recognizing the internet as connected. Replaced it with an old one and it worked perfectly.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Terrible Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Reasonable price for what I thought was a good router with a good brand. Stopped working just shy of a week and thankfully was able to return this. The router shower there was an update available, so I updated it following the instructions. I left it alone for about 2 hours. Went back to it, and told me to unplug router stating update was complete. I did so, and plugged it back in, waited a while, but would not start. So just returned it since the return window was closing.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Jack,
Your router will not advise you to unplug it to complete a firmware update. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
returned
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I returned this product because although it advertises 1000 mbps wireless speeds, the input is only good for 100 mbps which seems a little misleading to me.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi EWightman,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Not supported for speed larger than 100Mbps
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This reviewer received promo considerations or sweepstakes entry for writing a review.
No. Don't waste your money. I got 150Mbps from Xfinity and never got more than 100Mbps. Started to doubt this router and then I found out the input Ethernet is actually not supported for 1000Mbps. Max speed for the Ethernet is only 10/100Mbps, regardless of output speed so-called 300/700Mbps. Feels like been humiliated by this product. If your input is so slow it really doesn't matter how fast the output speed is. When advertise it emphasis only the output speed. AC1000? Even AC10000 won't work if you only have 100Mbps input
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Not Good for Us
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to change our wifi but had a problem where I could not get my laptop to connect to the printer so had to change back to the brand that we have always used. Did not work for us.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
So so router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Im supposed to have internet speeds of up to 400mps, but it seems much slower. It is either because this router cannot handle that speed, or my modem is not supplying what it is supposed to.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Don't buy for 100+ Mbps speed
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The box for this product is very very misleading. It states wifi is capable of 300-700 Mbps. However, the WIRED speed is only 100/10 (100 Mbps). It doesn't matter how fast of a wifi speed the antennas can produce if the wired connection to the modem is throttled.
Overall, for the price this router is not bad. It offers a 5GHz signal, decent configuration settings, and an above average 2.4GHz range. It's just unfortunate how the wording is meant to deceive consumers.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Bad app
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pain in the neck to set it up. Still can change the username and password. The app is bad.
Now the equipment so far is working properly.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Ok router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Not so easy to change password.....instructions unclear.....
Do 5 steps.....BUT not how to accomplish steps
Ok for the price....gets me on basic wireless internet
I would recommend this to a friend
Rated 3 out of 5 stars
It does it's job.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's not the best but it aint bad either. You get what you pay for and this is about the cheapest one you can pick up at bestbuy.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi dcgerard,
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you. NETGEAR Team
Rated 3 out of 5 stars
Decent
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to extend the wifi through whole house so we could use fire stick in my bedroom. It gets the job done most of the time but could definitely be better.
I would recommend this to a friend
Rated 3 out of 5 stars
Good router
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this when we upgraded our internet. A pretty good little router. The range doesn’t quite carry so you may need a range extender if you’re in a larger home.
I would recommend this to a friend
Rated 3 out of 5 stars
Gets the job done but some issues
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There’s a lot of service skips. I don’t have to reset manually because it does reconnect within minutes, but that is still an aggravation.
I would recommend this to a friend
Rated 3 out of 5 stars
Netgear router
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this NETGEAR Router has an average performance, i am not sure the reason but this router loose the internet connection frequently.
I would recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Refrigerator,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
Complicated Router, Kind of does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It helped my wifi reach my room but trying to set it up in the app has been a pain. I still can't get it to work. The app says it won't connect at all or the set up failed. Alongside that, when I click links to be redirected to sites on my computer it takes me to the password reset for the modem which is inconvenient.
No, I would not recommend this to a friend
Brand response from Netgear Support
Posted .
Hi Timberhook,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Good product, weak support
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works well but you'll have to figure out anything not covered in the paperwork. Netgear tech support is lacking.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
It’s basic. Not as simple to set up as advertised
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to control a digital mixer. It’s basic but set up wasn’t as simple as I thought. Can’t fault it for the price though
I would recommend this to a friend
Rated 3 out of 5 stars
Ok for small apartment
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought for small apartment. Worked great but now needed a new one as my place is too big for its range.