Customer Ratings & Reviews

Not really sure it’s not compatible with my Verizon service. Waiting to the stores open up to return it.

Item does what its supposed to most of the time. Sometimes it gives a signal but there's not internet data transfer.

Junk don’t buy it and that’s being nice low speeds disconnects bad signal packed it back up and returned it

I bought one and trying to install it for more than 2 hours it doesn't give me internet I thought it's something wrong withthedevice, I went to return it and I bought another one, it happy again, I register the second one I said maybe is required and it doesn't work again, I tried to call NETGEAR SUPPORT waiting for 90 minutes and nobody answers I return it again and bought different brand and it worked right away perfectly.

Stable connection. Hardware is capable of 100 mbps theoretically, but in reality it gives much less than that, even on wired devices.

Don't buy. Have had nothing but problems with this router since we bought it in March. Had to reset often. Now all the LED's show solid green and working but it's not putting out any internet. Performed factory reset and still no go. Can't login to routerlogin.net because it has no signal. Ethernet going to unit is A-ok. Tech support doesn't know what's wrong either per the many posts regarding this unit.

I called their help line and they were unable to guide me to a successful access and recommended I return to my provider who directed me back to them.

After 5 hours of troubleshooting going back-and-forth with my Internet service and Net gear The product was defective. Net gear customer service was not supportive & hung up on me After this experience I will never buy a net gear product again!

My main source of music the last couple years is Alexa. I have 3 of them either going thru a stereo system or computer speakers. This unit could just not keep up. I live in a one bedroom apartment so I thought this low cost unit would be enough. It was not. Music would eventually drop out every time. I also had trouble when playing games on my phone. I returned this unit and got the Netgear AC2600 and I'm very happy.

I have bought this product but wasn't work with my network so you have to check withur provider

It cuts in and out of internet. I’ve messed with the bandWidth through the IP address to access the router, it starts on by automatically finding the right band but the 5hrz and the 2.4hrz run over each other causing the internet to cut in and out, but still have issues. Not worth the price, your better off buying a $60 router.

Not the quality you expect from Netgear. Disappointed

The Internet port is limited to 100 mbs. The input port is not Gigabit therefore the max speed form you ISP will be limited to 100 mbs. I didn't see this on the box and I wish I would have dug deeper into the hidden specs to find this out. The device to device speed was great but I need internet speed.

Wouldn’t get more than 50mbps, new router got to 200mbps

I am not happy with this unit. I may return it. I cannot access my security cameras which I could do with my old slower router.

didn't work for us. Was not compatible and didn't have enough speed or coverage went with a better model

Needed a router so I tried this one out. Umm. Returned quickly as it was strong enough for more than 2 or 3 electronics

Wireless speeds are advertised as up to 650 mbps. Problem is the WAN connection for the Router is 100Mbps, So you do the math. How will you get an output of up to 650Mbps when your input from your Internet Service Provider is only 100Mbps. DO BUY if you are looking for wireless speeds higher that 65Mbps or Wired connections greater that 85 Mbps.

The activation procedure is a joke, I called Tech Support and they tried to sell me a protection plan that costs twice what I paid for the router. They had me install a program and after a lot of very techy scrolling of computer gibberish said my internet modem was infected. God save us from Netgear.

Bad product. I was installing this for a neighbor and they had a 400/20mbps service. This router after several troubleshooting attempts had multiple instances of dropped connectivity, short distance coverage, and a speed test of 65/10 at most.