Customer Ratings & Reviews
- Model:
- R6080-100NAS
- |
- SKU:
- 6105900
Customer reviews
Rating 4.4 out of 5 stars with 2556 reviews
(2,556 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the AC1000 Dual-Band Wi-Fi 5 Router very favorably, frequently praising its ease of use, strong performance, and excellent value for the price. Many appreciate the router's wide range and reliable signal strength, resulting in good Wi-Fi coverage throughout their homes. Positive feedback also highlights the quick and easy setup process and compact size. However, some users experienced compatibility issues with older devices.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Slow Wi-Fi 100mbps. Misleading info.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package and product information is really misleading. It only allows the maximum 100mbps not the 300/700/1000 they mentioned. Don’t buy it if your internet service provide speed more than 100 mbps.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broke during set-up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During the firmware upgrade process, while hardwired to Ethernet, the device froze. No option but to hard reboot, at which time it was clear that the box had bit the dust. Also, made cheaply, feels like a toy.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't connect to Spectrum modem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't connect to Spectrum modem. After research the router's specs regarding sped are for wireless speed, not direct to modem speed and it appears this router isn't fast enough.
No, I would not recommend this to a friendRated 1 out of 5 stars
Misleading marketing.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The name of the router is AC1000 because it’s supposed to be able to add up to that many mb at full power but can only hold 100mb. Completely useless for anyone that has higher speed.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi GojoMojo,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
It decreases the speed of internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet speed decrease once installed, I call my internet provider thinking it was an issue from them, one technician came and check everything then he told me the problem was the router I bought a new one different brand and it’s working great.
No, I would not recommend this to a friendRated 2 out of 5 stars
Weak signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The router is too weak to broadcast through my homes thick walls
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Little to no instructions to help setup with existing WiFi
No, I would not recommend this to a friendRated 1 out of 5 stars
Not easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had my Comcast service guy on the phone with guy from India reprogramming the unit with my laptop until we finally got it to talk to the internet. Not at all easy to set up.
No, I would not recommend this to a friendRated 1 out of 5 stars
Be sure to get product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this router for 6 months and the port failed. Apparently the product protection I got was for the tv I bought at the same time. I have yet to hear from netgear for product replacement. But I’m responsible for shipping the defective product to them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Customer support from Netgear
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get this to work as an extender, despite saying that it could be. Customer support had zero advice or support. Creating a ticket and they still haven't followed up months later (I returned this after 5 days).
No, I would not recommend this to a friendRated 1 out of 5 stars
Not great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The router does not give good speed as advertised on the box. I wouldn't recommend. Get something higher priced and better quality.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Michelle,
Thank you for your feedback. Please contact NETGEAR Support by going to support.Netgear.com and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
None
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router did not work with Spectrum internet. Also, I purchased this router for my aunt whom lives in a rural area. The item was returned to the store.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Sean,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 1 out of 5 stars
Solid Start - Then Nothing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After the initial set-up, which worked, I was unable to get this unit to be discoverable. After many resets and reboots, it did not work.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Daniel,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
do not buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.did not work, their customer service is horrible! returned it after being on the phone with them for 4 hours and still did not work
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work with my system. Was sick for 2 weeks could not go out then whenever I went to return it they said it was too late
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage AC 1000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep saying connected,but was in fact"NOT"Had to unplug router every day to reconnect to devices that were via wifi connected.Got Google mesh no problem.Get the mesh.Netgear AC1000 is garbage.......
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working. Does not support security cameras. I had an older cheaper model that I purchased from Hhgregg that worked better and for longer!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Parker,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
did not get it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You were very good at refunding and not arguing about it but it did not come and I waited over 5 days with almost no internet to have to go out and buy it so not a good transaction
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't stay connected.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to turn my new router on and off at least on once a day to reconnect to the internet. Very frustrating.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi kmax,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Does not work! I purchased this router and only one laptop was able to connect at one time.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Pkris,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
