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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 4,430 reviews
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual band routers are great. The Nighthawk app is a must to keep an eye on traffic. There's hardly been any problems with this router. Definitely recommended. Setup was a little bit of a pain, but once its set up everything is cake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good but not for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has more features than I need. That’s why I returned it. It’s a greater router, I just don’t need everything that it offers so opted for something cheaper. If you need the features this router offers, then this is the one to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair to good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router randomly disconnects from the internet. It is fair to midland.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Netgear Wi-Fi 5 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some questions during setup and contacted Netgear for assistance. The individual who helped me was terrific and was able to help me with all my concerns. I am thus far very pleased with my purchase and the support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive router, easy to set-up, working fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned netgear routers for years and the latest one finally stopped functioning correctly. Initially, I bought another brand slightly cheaper, but I could not get my home network set-up. After going back to Netgear , I had no problem getting it set-up and the router is working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great. Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the product. It was not as easy as they claim to hookup. You can pay $100.00 for the geek squad to hook up. That is more than the product costs. Had to do alternate method to hook up. Not even sure how I did it but very happy with the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router for the $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very satisfied with this purchase. No bogging down with up to 5 different devises using the wifi signal. Was a little weird having to download an app to connect to this WiFi router, but fairly easy to use and connect to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with a better router in hopes of boosting our internet issues with our provider. It was basically plug and play. It gives our internet a better signal throughout our home. I’m very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Beamspeed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went threw how many routers just to find a good one that went with my internet service beamspeed! Where I live there is not that many internet options so a lot of routers I got wasn’t compatible until I found this one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good low cost model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the less expensive model for Christmas but regretted purchase. It did not have DDNS capabilities nor a guest mode as this one does. Buying from Best Buy enabled me to get a satisfactory router since they allowed me to return the unsatisfactory model.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awesome it worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice great quality and great product I recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good router for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good router for beginners easy to set up specially with that application Netgear provides . The wi-fi signal is enough for a small apartment 4 or 5 devices no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good product in average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong its a good router for average house, the wifi signal is good, but this one has good price if you live in a trailer home is good enough but not recommended for bigger houses...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, great range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Net Gear user for a while and there is a reason for that. Their products are not only consistent and generally issue free. They are easy to set up and maintain. This one is no exception. It actually expanded wifi reach to the entire home without issue! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved wifi signal throughout our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this new router and immediately noticed that in previously "dead" spots in our house we now have a good strong signal. We had family members who would not stay overnight with us because of the lack of wifi upstairs, but this will no longer be a handy excuse for them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good router, timely installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this router. There is a good strong signal throughout the area I use it in. I'm not sure if it was just me, but it took around 40 minutes to get this thing set up initially. Other than that it has been great,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Coverage, and Good Speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn't cover the whole house like I had hoped, but still is better than the old one that we had. The app that comes with it is great, however! Lets you do speed checks throughout the house, refreshes, and a lot more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works decently well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this router to replace wireless modem provided by my internet provider. Is a large step up, however the only reason it doesn't get 5 stars is my connection drops in my bedroom, less than 30' from the router. I would have expected better signal strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something Special about Netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing that rates best about Netgear products is their reliability and easy-to-setup instructions. Without a doubt, this is the best Netgear product for 2017. With quality and reliability leading the way, you get excellent reception and coverage for around $100.00.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first. But then once the 30 day return ended, it stopped working.After 3 days with Netgear, we finally got it working again. We had to do a factory reset for the 2nd time and that time it did it. It's been working well for 45 days now.

    I would recommend this to a friend
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