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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,430 reviews
  • Rated 5 out of 5 stars

    So far great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have had no problems and it has worked great. The only thing I would complain about was that their was no instructions on setting it up. We had to google and make some calls for help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well. Needed a more basic wireless router for my parent's house. If this is going to die, it's usually within the first year so I'll update if there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand, easy to configure, and fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've stuck to Netgear for years, because of their reliability. This AC1200 didn't disappoint me (although I just set it up at a client's, and time will tell). Very fast throughput, lots of features, and a nice interface to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good quality router for a small house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router works perfect for a small house, I get a strong signal in all rooms and I have no complaints about it. yes I would recommend this, because the price is very reasonable and it's super easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updating the computer system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I discovered that the previous Net Gear was not functioning well, and I was told by the Geek Squad that it was time to replace it. So, my husband went to Best Buy and got a new Net Gear. No system problems now!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very very pleased with my router. I'm not to familiar with all of the different details of all routers to choose from. The BB store employee was super helpful informing me of the specs in comparison to all others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our router for in-home intranet, connecting computers, printers, and other devices, when not on the internet. This works very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade my router so I went to best buy and saw this. This is a good router. One of the features I love is that you can see and control who can connect to the router. Good features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router and very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is really good, it was pretty easy to set up. I used my cell phone to set it up, Just connect it to your phone like you would any wifi and then go on internet and follow the instructions and thats it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use but love the pictures so far. Telephoto is incredible, my photos are typically taken during bird watching and even at home watching the birds at the feeders. Love the camera, no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tough to Connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a 'Plug & Play' approach. Was difficult to get this to link to my Spectrum modem. The answere to gettting it to work was do a 'hard boot' of the entire system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not experienced any problems with the modem except the initial setup. I'm pretty tech savvy but for some reason it's a little more complicated with a windows 10 laptop. Otherwise, once it's set up it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to best buy looking for a router to purchase. I was so relieved to tell someone working what I needed for my home and to have them just point out what I should get. This router works great and I've never had any issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router for my parents who live in the country. Works well. Internet speed is slow at times - not sure if it is related to the router and location of the device or to the internet itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for an older netgear product of similar features. This one has a greatly improved web admin UI. Took the isp numbers from the old one, plugged them in, and up and running in minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having trouble with my WiFi upgraded to this Router and it fixed my Issue only 4 Stars instead of 5 because I’ve only had it a short period of time we’ll see if it fixes it for the long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much faster than my old router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had been experiencing slow WiFi, lack of HD quality when streaming, and lots of buffering when trying to watch shows. We purchased this router, and it fixed all of our problems! We are very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product, however I do have AT&T U-verse so when I leave my house I have to change my phone back to the AT&T U-verse service for my wifi. That's my only complaint with it. It works great while I'm at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First the new one was defective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After returning the first router that was defective and cost me to have my service provider come out to find the cause of being unable to connect to the Internet, the replacement works well and better than expected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to start streaming tv services and needed a newer router. The employee recommended this one. Sometimes the wifi connection drops but its hard to say if it's because of the router or the service provider.

    I would recommend this to a friend
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