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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 4,430 reviews
  • Rated 5 out of 5 stars

    Router works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a less expensive router, and after searching a few times online, I had no internet. I would have to walk away and come back several minutes later to continue. The new router works great - no more lost internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set-Up. Great Range!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a router too connect to a communal router in a rental. Perfect product for me with cool extra features to turn off WiFi sucking tech when not it used to increase bandwidth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good router for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router for the money. Nighthawk app makes seeing how it is operating easier. Would have given 5 stars if more powerful wifi signal, especially the 5G band.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is adequate for my purposes. I was rather aggravated that set-up instructions had to be downloaded via app. I still like to have printed info in my hand for that sort of thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was simple and product meets our need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sought a product that would meet the need of two computers, two cell phones and two tablets. Netgear AC1200 works great with no problems. Would recommend this to anyone wanting to cover multiple electronic products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. However, it didn’t want to connect to my WIFI. Worked well on Ethernet but defeated the purpose so I returned it. I believe it was a compatibility issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router for an excellent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing many routers and based off the recommendation of my phone company, I went with the Netgear router. It was the same router I would have purchased from the phone company, but $100 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for a friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend needed a simple WiFi for his small business. We chose this one and had it set up and running pretty quickly. Still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for comcast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a modem and this router to replace the one comcast gave me due to poor performance. Now I can get wifi in all of my house and stop paying 10 dollars a month to rent comcasts garbage of a modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to return, easy and then Best Buy solved it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to Best Buy I didn't know exactly what I was talking about. Unfortunately it wasn't what I needed. The return was super easy. And then I got some good advise and walked out the door problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic dual band router/wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on sale for kid in college dorm. Needed something basic that would provide wifi and basic firewall protection. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good signal for many units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up exactly like directions said but had to call customer support because it wouldnt link with my computer. Works perfectly now giving good signal to many units at once(computer, phones, tablets. etc.)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good device. I only used it for a Wireless Access Point since Best Buy does not sell stand alone WAPs anymore. The USB port on the back is only a 2.0 port. Would be better if it was a 3.0 or 3.1 port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    router works well when you have 3 to 4 devices running at one time. If you are using 5 to 6 devices it slows down but I didn't want to spend $200 on a router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up took a bit longer than anticipated but it works great now. I never recommend electronic equipment to anyone, which is why I marked the "recommend to a friend" box as No. But it works just fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It keeps me connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended this by an employee i told him the lack of connection i had 20 ft away with my bedroom door closed. So far it has been great im able to stream, surf,and download with no lag or disconnecting issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Descent Range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a simple straight forward dual band router. The only issue i have with this one is the lack of ddwrt support. This doesnt stop it from being great. But for the price you get what you pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my old router died on me and had to get a new one I wasn't sure which one to go with, but the Best Buy employee helped me choose one and I haven't had any issues since then. Very easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really help a lot with the connectivity. Our home floor plan is was difficult for regular Router (the ones that Internet providers know providers give you)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong WiFi for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has boosted my online gaming and streaming. It's let me and the wife not have to the other one to get off the WiFi so she can watch her show or not have my game lag. It was a good deal at time.

    I would recommend this to a friend
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