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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 4,430 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Maybe a bad unit....maybe just a poor router....

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial setup was quick and easy. The router worked fine. But eventually would stop allowing internet (internet light would go off on the front panel), despite nothing being touched or reconfigured. I'm technically adept but still had to revert to one hour of tech support each time it happened...which was every 5-10 days. Was beyond BB return period for exchange and then out of 90-day tech support to get this thing running again. Currently boxed up, waiting for Netgear to have more in stock to do an exchange. Can't say I've had any good success with this router. AND the wireless signal strength is not anywhere close to what I had with previous routers, FYI.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TIMMY,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this product have not had any problems with this product since I purchased it so happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my WiFi and it makes it faster. Great price for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, but after doing more research, decided to upgrade. No problems with the router itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router works good and keep the cable and internet in good shape. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new secure router. Our other one was very old. This was a great replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    not overly pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would improve my internet speed over ny last router

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router. I bought this because I have a 2 level home. It gives Wi-Fi all over our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router we have ever bought! It has made gaming in our household so easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good one, recently there has been some security issue with netgear routers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my router. Plugged this one in. Works great. Great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very well. Took a little more time than I wanted to set up but now it’s perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a lynksis that was infuriating. Works great but can't seem to get a ftp working with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with good service teams. When I called I got help immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a low cost WiFi to avoid paying the $5 a month fee from Cable Company and this fit the bill perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Quality product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product from a quality manufacturer. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5g feature in this is great and the range is perfect for a medium size apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a router for our home in the Bahamas and I found one that best suited our needs and for the right price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set it up without any problems. I hope it lasts longer than my last Netgear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers 3 floor house and outside decks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was not a one-step set-up but do-able if you follow directions and experiment a bit.

    I would recommend this to a friend
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