Customer Ratings & Reviews

I purchased this unit and had a great deal of trouble setting it up. Vague instructions accompanied the item. Finally after calling customer support it was working. I tested with an internet speed tester and was pleased with the results. However, in use, the unit would hang up on me. Specifically the ethernet ports. I was able to access the net but frequently encountered either of two messages indicating no internet access. So i assumed the unit to be defective and returned it for a like replacement. Setup went quicker but the problem persisted. I still get one of two messages indicating no internet access. Sometime the message would disappear quickly and most of the time it would just hang there. After calling customer support again and spending at least an hour and a half with them they decided something must be wrong at my internet connection. So i contacted my ISP and lo and behold my internet connection is good. When it works it works well but many times during a session i get these annoying messages. I tried a different browser with the same results. Netgear said this is a very popular and reliable unit but you can't tell that from my experience. Don't know what the problem is but something is wrong. Also, since getting this unit i have to enter my email username and password each time i sign in to email. Even when the stay signed in box is checked.

this product is easy to install. Our wifi coverege at home has improved. We have wifi through the whole house with out interruption.

very easy to install, signal strength excellent, space saver

Easy to hook up. This router fixed our problem quickly.

Set up easy. Great range. No need for resets. No problems!

This router was recommended by store associate and is working well. The installation was not as easy as other routers I've installed.

Our other router no longer works so I was going to just replace it with the same one we had previously. So glad the individual helping me recommend this one. I have boys that play games while my husband and I try working on our computers. We used to get kicked off the internet all the time, not anymore.

Fast internet for my needs easy set up I do recommend it

Easy to set up and use and provides great coverage..

I would have loved to have given this a 5 star but the directions on how to set it up are a little weak. Once I figured it out, it was a breeze to set up.

I had excellent help from the sales person. This Router has increased my home wifi better than I expected. I am completely satisfied!

Very easy to setup and product has a very good range.

Simple to set up, worked very well. Priced well compared to similar items.

Took care of all of my connection problems, I wasn't sure what the problem was, the best buy tech was very helpful in my selection.

I love this router, it made my internet connection steady. I have intermittent connection before and this router resolved the issue.

Excellent router, long range, fast! Definitely recommended!

No issues. Easy install. Great coverage. Slim design.

This product was great. It was fast and easy to install.

Does what it should, works for us. Would buy it again.

Works as advertised! No problems, fast and dependable!