Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had expected that in upgrading to this router that we would notice a difference in the wifi reception in our house. Unfortunately we don't. Not impressed...
No, I would not recommend this to a friendRated 3 out of 5 stars
Works well but not better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well but not better than my previous Netgear router which I replaced it with. I was hoping for even better performance but did not achieve it.
I would recommend this to a friendRated 3 out of 5 stars
Didn't fit my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I still believe it's a great product but I had to buy an additional box-modem and Internet was worse than ever before, plus had 2 boxes super lighting the room.
I would recommend this to a friendRated 3 out of 5 stars
Not for big house
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for a small space, if you have thick walls or a house bigger than a 1000 square feet don’t ever bother
I would recommend this to a friendBrand response from Netgear Support
Posted .Hi Luixanderton,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 3 out of 5 stars
Can't really judge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of three routers I tried. This one did not cover our duplex either. Stopped trying to go wireless and cabled the whole bloody house.
No, I would not recommend this to a friendRated 3 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this router to replace another Netgear router. I was hoping to have improved performance over a modest distance but the performance was similar
I would recommend this to a friendRated 3 out of 5 stars
Route
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but returned it Went with the Verizon router because it was free with service
I would recommend this to a friendRated 3 out of 5 stars
It’s an okay router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for a while then started getting a little buggy, I’m not sure what is the issue but it serves its purpose
No, I would not recommend this to a friendRated 3 out of 5 stars
Router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok till storm took it out. My bad didn't have on surge protector, fixed that with next one.
I would recommend this to a friend- Pros mentioned:Performance
Rated 1 out of 5 stars
stops working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when it works its a great router. However I have only had it for 20days now and it has been randomly stopping/freezing. It needs to be reset before it will start working again. At this point its not worth the money. Have been on hold with Netgear now over 20 mins waiting for tech support.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi john,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Awful Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connectivity issues happen all the time, I was very excited when I bought it, but the next morning it could not establish connection with any device in my home. So I tried to get it working again and I did it (I had to turn it off and disconnect and connect everything back again though), it worked again, so I decided to gave it another chance, but it has been doing the same thing everyday and I just can have that. It defeats its porpuse. It's not "smart" at all. Today is like the 4rt day and I think I'm going to return it before is too late.
No, I would not recommend this to a friendRated 2 out of 5 stars
Defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had nothing but trouble with this. Keeps dropping the internet connection and have to reboot it 3 - 5 times per week. Have spent hours on the phone with Netgear tech support. Since it's still under factory warranty, I have to deal with them. Good thing I got Best Buy support so I can get it replaced once I'm done with tech support trying to do anything to avoid replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after 3 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality product. Not the Netgear I remember. I’m in the IT field and have never experienced a product like this one. Returned for a refund.
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to take the first one back for replacement. Our carrier said they were having issues with this router
I would recommend this to a friendRated 3 out of 5 stars
Not as good as I thought
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not allow me to connect to Netflix and or when using WiFi on phone it will not load instagram or Facebook! Terrible!!
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had any issues with the use of the WiFi. It’s done a good job. I have had issues with changing the password and updates.
I would recommend this to a friendRated 3 out of 5 stars
Paid more got less
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have lots of connection issues. Had to reset multiple times
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MsPete,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
Inconsistent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since switching to this router I have had to reboot it several times. Finally it seems to be giving consistent service but it took a while
I would recommend this to a friendRated 3 out of 5 stars
Frustrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Failed update on setup caused internet issues and then a long call for service.
No, I would not recommend this to a friendRated 3 out of 5 stars
Router is good for small room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would suggest only purchasing this router for a small area it work. But if you go into other rooms wherever does not work that well
I would recommend this to a friend