Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not acceptable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lights are too bright and light up the room when we're trying to sleep and they can't be dimmed. Poor design .Depended on recommend by sales associate.
No, I would not recommend this to a friendRated 3 out of 5 stars
WiFi is okay. Had to mess with setting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this router is okay but not super fast on WiFi. I pay for 200 Mbps but usually get 80 Mbps over WiFi. It gets the job done
No, I would not recommend this to a friendRated 3 out of 5 stars
average router
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good features for the price however I had some connectivity issues. Also it seems to run a little hot.
I would recommend this to a friendRated 3 out of 5 stars
Average coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this one and upgraded to the AC1900. This model was good in certain areas but needed some more juice to reach all areas of the house.
I would recommend this to a friendRated 1 out of 5 stars
Incorrect WIFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless network did not work with our computer since we have an AT&T internet DSL. We had to return it and go to the AT&T store to buy their WIFI.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't work well in my home. I replaced with a different one.
No, I would not recommend this to a friendRated 3 out of 5 stars
Not my favorite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs to be reset often. This is frustrating as we are very heavy users.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BadManOnTheCan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your router: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 3 out of 5 stars
It appears to work ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the person that helped me was more knowledgeable in laymen terms. They need to learn to communicate with those who are not.
I would recommend this to a friendRated 3 out of 5 stars
it works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it works, but hard to tell how well. the buttons on the unit are so bright I have to cover them up or they light up the whole room.
I would recommend this to a friend- Pros mentioned:Speed
Rated 1 out of 5 stars
Very Slow Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router actually slowed down all internet speeds that I had prior to installing. Called support and they changed some setting with very little improvement. Got rid of this and bought a Google Nest router and I get 5 times....yes 5 times the speed this router allowed
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi KenM,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Once I figured out what the problem it nbn was ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a lot of time to set up. You have to down load an app. Cant afford that kind of phone so there was issues.
I would recommend this to a friendRated 3 out of 5 stars
Good router for small places
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get going but it is not great for large houses and doesn't have the best coverage.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Aaaa,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 3 out of 5 stars
Returned it for a nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went with Nest over the extender and didn’t even open it. I wanted the points so I reviewed this....
I would recommend this to a friendRated 3 out of 5 stars
Router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router didn't really work for us. We had to take it back because it was not what we wanted
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Tracey,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Did work for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't get it to connect to my printer, even though my old one did. I wasn't a fan of the dashboard being on the phone. I talked to CS and the person acted like I was stupid because I couldn't understand his thick Indian accent and hung up on me when I was trying to understand his over the phone fix.so I return it and bought an Asus.
No, I would not recommend this to a friendRated 3 out of 5 stars
so,so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not as good as the sales person said,but it works for now. I did not want to put alot of money on rourer
No, I would not recommend this to a friendRated 3 out of 5 stars
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty decent router. I replaced my cable modem so I needed it. Comcast is the worst company ever!!!!
I would recommend this to a friendRated 3 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this hoping it would help with downloads/uploads. It helped somewhat but more power was actually needed from our internet company.
I would recommend this to a friendRated 3 out of 5 stars
Works well & range is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was in need for a new router purchase with a gift card no problems just slow booting up if rest or power lost. But does the job
I would recommend this to a friendRated 3 out of 5 stars
It function ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good run of the mill product. Nothing stands out as really bad but nothing is really exceptional about it either
I would recommend this to a friend