Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Signal was not strong enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Signal was not strong enough. I would have needed a wifi extender to use in a small space.
No, I would not recommend this to a friendRated 3 out of 5 stars
Netgear CS was not very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item works but having Netgear CS/Tech help was a nightmare.
I would recommend this to a friendRated 3 out of 5 stars
Poor set up instructions.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent router, good value. Set up instructions were poor.
I would recommend this to a friendRated 3 out of 5 stars
Not sure why purchased
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not working well, however the item past it’s return window
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product just a little better than what I had but it will do for now
I would recommend this to a friendRated 1 out of 5 stars
Had to return it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router worked great for two days, then no longer produced a signal for devices to connect to. I ended up returning the product for the netgear nighthawk. I will mention that the set up was easy.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TJB429,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 2 out of 5 stars
Not the router for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought this for my 1400 square ft home And I don’t get the range It should give me, my internet company told me im getting half of what I should be getting. They recommend for 2 story home a 3 tower router. They called it the a mesh router?
No, I would not recommend this to a friendRated 2 out of 5 stars
Keeps dropping signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an older single band router that had a weak signal. I was better off with the old one, at least it didn't drop the signal every ten minutes. And my speed is worse than it was before. I pay for 100 mps and average about 45 mps with every speed test. Pretty sure this is going to go back soon.
No, I would not recommend this to a friendRated 3 out of 5 stars
keeps getting knock off line
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it keeps getting knocked off and it wont stay on my phone
No, I would not recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range is not nearly as good as I thought it would be
I would recommend this to a friendRated 3 out of 5 stars
Does what its suppose to.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its suppose to but the range is not strong enough for a 3500 sq ft home.
I would recommend this to a friendRated 3 out of 5 stars
Ify
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At 1st it had connectivity issues but don’t seem to have those as much now.
I would recommend this to a friendRated 3 out of 5 stars
ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older model and needed to update. It's not the best but it works for my needs.
I would recommend this to a friendRated 3 out of 5 stars
Ok router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted this router to reach to the other rooms, but it only sometimes does.
No, I would not recommend this to a friendRated 3 out of 5 stars
great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for internet reception on my internet connection.
I would recommend this to a friendRated 2 out of 5 stars
So so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe I wasted money on this router. It had decent reviews and I've owned Netgear routes in the past with little to no issues. Every device that gets used has a difficult time staying connected. Wifi is turned on, shows strongest signal possible yet nothing will load. The Netgear Genie app is kind of a joke too.
No, I would not recommend this to a friendRated 1 out of 5 stars
was good now its of no use.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.***buyer beware*** As of last firmware update this router is no longer able to adjust the transmit output power in the software. netgear has deemed this feature to be of no use and is slowly and quietly removing this feature from all of its wifi routers. this is per their customer service. Why is this feature important? Not sure about the rest but i do not want my signal any further than i need it to go. if neighbors want internet they can pay for it not leach from me. next step for this unit is the TRASH BIN. as it is no longer of any use to me without that control. sorry netgear should have left it alone because now you lost a multi year multi product loyal customer. off to ubiquity..
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi chris,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
way too complicated to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to pay Best Buy, after I had bought the router, to come out to my house and install it, even after my best efforts. I was a computer programmer for 40 years but I couldn't get it to install. Once I put it online, I couldn't get to any of the web helps, because I couldn't get to the web anymore.
I would recommend this to a friendRated 3 out of 5 stars
good buy for router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an easy setup but the extras get a little complicated for a beginner.
I would recommend this to a friendRated 3 out of 5 stars
Not what I did expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did expect this product to be much better, but it doesn't work fine all the time.
I would recommend this to a friend