Customer Ratings & Reviews

This router works great when it works. We're constantly having to reset the router for our internet connection to work. Our internet provider claims the problem is with the router. I'm not completely convinced of that yet. I'll be trying a different router before making a judgement call on this one.

Bought to replace older netgear. I returned the first one. Second worked fine for a month. I lose 5g about 10 feet away. 2.4 goes up and down. I will lose connection and reconnect to different wifi whille sitting in living room. My house is only 1300 sq ft . This shouldn't happen. To late to return.

This router has been amazing for the first year of use, then randomly starting having connection drops and performance issues out of nowhere. After seeing the "Netgear Armor" on the configuration page, I knew that they must have passed a new automatic firmware update. Therefore, I went downgraded the firmware from 1.0.4.78 to V1.0.3.66 and ALL of the issues went away. Thus, I disabled automatic firmware updates until the issue is resolved. I'm not sure why a company would rush out a broken update, but it makes me unlikely to buy another Netgear router in the future. They must have had pressure to sell their new "Netgear Armor" service, so they sent out untested firmware without any care for customers of older routers.

This router has good signal speed but the range wasn't as far as I expected.

Would not work with WOW cable. Not able to use this product.

Not as fast as I was hoping but works good and more stable than old one.

It did not work with my computer and isp so I returned it to the store.

Good, but Found it some where else cheaper! Would love to get a credit?

This router has to be reset every month due to the computers and phones unable to connect to the 5Ghz wifi. It might be a technical issue but it's a issue non the less.

Really good purchase and looking forward to future purchases

Not compatible with my Verizon service, had to return it

Does not resolve the Download problems when watching Amazon shows.

I looked at the router and noticed that the LAN ports LED indicators had changed from white to amber. The ports had switched to 100mbps. Not a good thing. So I did all the things one normally does to show love for electronics. Rebooted, power cycled, reset to factory specs, flashed new firmware, direct connected computer to the modem(to verify the modem wasn't in some way failing) and to each lan port through brand new cat 5 and cat 6 cable. One thing I did learn is that the 21,500+ reviews are not necessarily for this router. There is a filter switch near the review stars that lets you see only confirmed purchasers of this specific router-and that is lots less.

The customer service from Netgear was absolutely horrible. 1 to 2 hour wait times. No call backs. No solutions. I returned this to best buy within 4 days because of no solution available from Netgear.maybe there would have been if I had ever gotten to speak to one of there service techs. I'll never give Netgear my business again and definitely talk everyone I know out of buying their products. Horrible and very frustrating.

Seems to have slowed down our internet. More buffering than before.

Works reliably but is no faster than my 6 year old router it replaced.

We purchased this in hopes of helping our horrible internet I pay for 400 speed data but we barely get 60 I thought a new router would help but it hasn’t we returned it as the one we rent from spectrum was way faster well faster than this was

Would recommend the router and salesperson was very knowledgeable!

It doesn't have a huge range like you think it would with 3 antennas

This router is ok. It doesn't save custom settings