Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Disconnects randomly get the Asus bruh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for like 3 months and then it would randomly disconnect constantly
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Rated 1 out of 5 stars
weak signal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's not what I want and the signal is not strong enough to reach my whole house
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi billkwong,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Poor Signal Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WIFI signal is good but the quality of the signal is poor. This causes application to drop out intermittently.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this product. I tried to network 3 computers through it and it only worked for about 15 minutes.
No, I would not recommend this to a friendRated 1 out of 5 stars
useless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't broadcast through an interior sheet rock wall to a computer 4 feet away
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Disapointed,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Bigger House get a better router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router was not very good for me. I also have a bigger home and have over 20 devices connected at minimum
No, I would not recommend this to a friendRated 1 out of 5 stars
bad customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I called support and they put me on hold for almost 45 minutes , and they are asking for a credit card to solve the problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not strong enough for whole house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router did not prove to be strong enough or fast enough for the number of devices we have and the size of our house
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Great router for the price and performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router based on the speed and performance. Install went smoothly with ease. I have used Netgear in the past and this was huge improvement. If you looking for a router that perform but not heavy duty gaming, then this router is for you!
I would recommend this to a friend Rated 1 out of 5 stars
Unable to login
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return, after tech support, still could not log in to NetGear page.
No, I would not recommend this to a friendRated 1 out of 5 stars
Associate blunder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was returned. I was sold this by an store associate and was way more router than I needed so it was returned.
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not work with U-verse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router is was not comparable to Att u-verse had to return and had Att come out an install high booster for internet service
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has issues....always disconnects from modem
No, I would not recommend this to a friendRated 1 out of 5 stars
None needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE SERVICE EVER WITH GIMMICKS WILL NEVER AGAIN HAVE MY BUSINESS
No, I would not recommend this to a friendRated 1 out of 5 stars
Slows down speed by 50%
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cuts the speed in half from what the ISP provides.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Ginger7,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
piece of garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.from the get go, it would not allow me do hookup wifi and gave crappy performance wired.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work as i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my product review for the router. I had difficulty using and did not achieve improved wifi for my house.
No, I would not recommend this to a friendRated 1 out of 5 stars
Netgear sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very displeased with the router. Customer service was terrible. I will not buy anything else from netgear.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned It for Refund
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't get it set up. Wizard didn't make the installation at all easy, Returned it for a refund.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn't connect to the internet. Tried over 20 times with several different configurations and help of my ISP tech.
No, I would not recommend this to a friend