Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Router failed after 9 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked alright for awhile, but, after about 9 months, completely dead. Not satisfied!!!! Not durable!!!
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fist off I received this router through the Netgear Friends and Family test and review program. The router is easy to setup though I would skip the genie app and just manage it through the routers web interface. You can do a very quick default setup through the genie app., but to do any detailed configuration you will need to use the web interface. I would have like the 5G and the 2.5G wireless networks to be on the same SSID. It is kind of nice to see both of these networks to choose from but it would be nice if I did not have to choose. The wireless range is what I expected. It coves most of the house without an issue. I was going to test out directly attaching storage to the router but the netgear NAS I have does not have the correct USB connection. Both devices had a Standard-A configuration and I did not have a cable that had type A on both sides. That was disappointing but not Netgears fault. Overall a good solid router.
I would recommend this to a friend Rated 1 out of 5 stars
Worst router ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t handle multiple devices. No help from NETGEAR after first year without paying.
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on Black Friday 2015 for 89.99. It was well worth the price and is excellent. Currently play Xbox one, have a roku streaming in bedroom, game on the laptop, and surf the web on my tablet and phone. No hiccups and works perfectly.
I would recommend this to a friend Rated 1 out of 5 stars
Not my purchase
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not purchase this product, so I'm not sure why its here for me to review.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never worked 100%
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chopped my subscribed speed by half and was never consistent. Time to try the Orbi
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great router at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After changing my Internet service, I needed a new router. I checked several reviews and my provider recommended that I purchase Netgear. This is a great router and the price was right! I've had no problems and it was very easy to set up!
I would recommend this to a friend Rated 1 out of 5 stars
leave this one in the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it sucks. it suck dos not extend my net work out any farther than the att . one i recieved when i got internet.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to pay 79.00 a year to use this. It sure don't say on the box.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BJos,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
- Pros mentioned:Speed
Rated 4 out of 5 stars
Nice upgrade but not perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use as a wireless access point, so I can't really comment on the features as a router. As an AP, it works very well. I immediately went from a 133mbps connection (using my old netgear wireless-N AP) to 860 mbps on the 5 GHz channel. Similar throughput to the old AP with the 2.4 GHz channel. However, the guest network ability as well as the much more granular access control as well as other features make this a nice upgrade. The one thing that is annoying (being the very first day I'm using this product) is that when you use it as a wireless access point, regardless of your true connectivity, the Netgear Genie shows you as not having Internet connectivity. Even when all of the indicator LEDs are white, showing good connection. I had to chat with support about this issue to confirm that it is normal, because it is not covered in any documentation, nor is it covered in their knowledgebase.
I would recommend this to a friend Rated 1 out of 5 stars
Awful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router disconnects from the Internet several times a day. Research online revealed this to be a well known problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working good equipment is not what i was waiting for
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Samysalamy,
If you are having problems with your R6400, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Not wort it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work and was unable to return it. Would not recommend it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nothappy,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Piece of junk.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheating, poor speed and coverage. I returned the Netgear AC1750 the next day.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not what I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet dropped continuously and the router got really hot.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi jjll1919,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Stops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stops working then they want you to subscribe to reconfigure unit for an annual fee of $150.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Excellent, Great Looking Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is fantastic. It looks great, extremely easy to install, and has good speeds. We have three Xbox Ones in my apartment, and it handles all three with zero lag. Would buy this router if I was looking for one again.
I would recommend this to a friend Rated 1 out of 5 stars
Did not even last 2 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 4 weeks later and I had to rent one from the internet company...
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work with my Motorola modem or play nice with any of my other network gear. Returned it!
No, I would not recommend this to a friendRated 1 out of 5 stars
Router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay connected. Would not recommend this item.
No, I would not recommend this to a friend









