Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Anti-Apple Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt play well with apple desktop machines. Beware.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend this product to anyone, a waste of money.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Guru,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Rated 1 out of 5 stars
Worthless router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work followed all directions and never connected to the internet had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having trouble with my internet and this product put an end to my problems. Thanks
I would recommend this to a friendRated 1 out of 5 stars
Poor Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It kept making my internet drop. Returned for a different brand which works great!
No, I would not recommend this to a friendRated 1 out of 5 stars
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was bad out of the box, Best buy has great customer service. I will eventually try again.
I would recommend this to a friend- Pros mentioned:Signal strength
Rated 5 out of 5 stars
Great router at a great price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While ASUS and TP Link are solid brands, their 5GHZ routers leave a lot to be desired. I ended up returning them, and I ended up stumbling across this particular router because it was on sale. Don't let the lower price tag fool you; this is a solid router for the price. I manage to get relatively strong signals throughout most of my brick 2-story 1700 SQ FT home. I manage to get a solid 200MBPS download speed on the 5GHZ band if I'm on the second floor or about one two rooms away from the router. The 5GHZ band suffers naturally due to its shorter wave length if I'm on the other side of the house. The signal strength is excellent and consistent on the 2.4GHZ band, but the speed is a bit lacking at 40MBPS. Still, the 2.4GHZ band is NOT why I purchased this router anyway. The ASUS and TP Link routers I tried were inconsistent and sometimes the 5GHZ Band wouldn't even work on either one. Setup was also the breeze, and I love that you can access your router via your Smartphone. Also, I have this router setup as a hub for hardwired connections and as a wifi extender and it performs this duty excellently. The ASUS and TP Link routers failed miserably in this respect and repeatedly failed to assign IPs correctly when connected to. I highly recommend this router. Especially when its on sale around the low $100 price point!
I would recommend this to a friend Rated 1 out of 5 stars
Netgear's tech support sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a piece of crap and Netgear's tech support sucks.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi WGold,
Thank you for your review. If you need further assistance, you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
- Pros mentioned:Performance
Rated 4 out of 5 stars
good router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this router free from Netgear to review. DHCP did not work when I initially hooked up the router. This prevented both wifi and lan connections. I had to use a pin to reset the router before dhcp worked. Not sure why this issue occurred, but it was rather annoying. The overall router itself can only be setup in the horizontal position. This is rather annoying as other routers allow you to stand them up on the side. While the look is very sleek, I would rather have more functionality for positioning. The bootup time is slower compared to most other routers I've used. This isn't a huge issue and does not effect the network performance. The wifi did extend the range from my old router which is nice, and the performance is much more stable. Overall it's a great router and I would recommend it to others.
I would recommend this to a friend Rated 1 out of 5 stars
the microwave doesn't worki
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are returning to the store tomorrow didn't work upon delivery
No, I would not recommend this to a friendRated 1 out of 5 stars
It stop working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it one month and stop working would not recommend Best Buy would not take back
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a Happy Camper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy with this Product. My smaller router travelled to farthest then this one
No, I would not recommend this to a friendRated 1 out of 5 stars
constanatly losese internet connectiion.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drops off-line about every 3 days, this is a piece of junk
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi andy,
This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Does not work well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is horrible .do not recommend. Cant use both bands
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great modem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. Does the job. Is fast and easy to use
I would recommend this to a friend Rated 1 out of 5 stars
Terrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drops all the time. Used with WOW and Mediacom....
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi WhyCreateADisplayName,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item didn't work out of box. I ended up taking back and getting another unit.
No, I would not recommend this to a friendRated 1 out of 5 stars
strong signal but very confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.could not get it to work It is poorly thought out and complicatedNot for the illiterate
No, I would not recommend this to a friendRated 1 out of 5 stars
Random disconnects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The firmware is not stable and causes many disconnects.
No, I would not recommend this to a friendRated 5 out of 5 stars
Router Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup! No connectivity delays I would highly recommend it
I would recommend this to a friend