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Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 5,394 reviews
  • Rated 5 out of 5 stars

    Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome outdoor camera. Best of all they provide 7 days of free cloud storage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great cameras for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and we love them! Got my mom and daughter some too.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Best Wireless system on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't ask for better camera system I love the way I can check it from my phone or my iPad

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Camera has one fatal flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera uses batteries, which were advertised as having 4-6 months of battery life, when you read the setup material or contact Netgear support, then you find out that it is 4-6 months with average battery use; average battery use is considered about 5 minutes a day, so if you keep the camera on all day that will last for a week or less. Unfortunately I found this out after the allowed return time for Best Buy, or I would have returned them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this easy to use system and was priced ok for what it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but short battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have seven and seems like we are always changing the batteries. We have used the regular and rechargeable batteries. We like the features but wish that it had a longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security of these cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a camera system, but didn't want to pay for a service each month. These work great for what I needed. I love how you can go back and look at your logs to see what events triggered your cameras with no extra fees. It takes a bit longer to connect once I receive a notification that a camera has detected motion, but it may possibly be my ISP, which I am looking into.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Image Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanting to like the Arlo system but the compression rate is so high and you are unable to adjust, that the image quality is poor and not even close to HD, regardless of what is claimed. I needed a camera which could actually be clear enough to see the person in the video. If all you need is to know that a person entered the cameras view and be alerted this might be the system for you but if you need to see any details or be able to make out a persons face in the video, this is not the right system. The Arlo Pro 2 might be that system but I haven’t tried it yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Really works for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a fair price. Covers the area needed. iPhone and iPad usage works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great Camera for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use when it works properly. After a few years it decided not to connect, rebooting fixed it temporarily but now it’s not connecting again...ugg.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    decent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint is how often batteries have to be changed out. Would prefer if it plugged in as batteries cost btwn 20.00-25.00 each time I have to buy them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend everyone to buy. It's great camera ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feeling much more secure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy wi-fi set-up, small and perfectly convenient for mounting inside or out! do find that there is sometimes too much lag time between capturing video but overall am satisfied and feeling so much more secure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras are great and a reasonable price would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera system. I can see my house from my phone and it is clear as day!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this, because of the wireless benefit. What a mistake. Everything worked well for the first 2 weeks, then the batteries drained every two days. its only set to record at night. The batteries are not cheap. I was told numerous times by the sales associate that I would only have to replace the batteries once every 4-6 months. I contacted Arlo and they keep insisting that i need to re-position my camera so that its on an angle, that i cant have it facing directly to the area i want. what good is it then. they are going to send me a new set of batteries. I am sure they will drain quickly again. I will call back and complain again. I cant return to the store because its past the two weeks. I would never recommend this product to anyone. I wasted alot of money on this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my arlo cameras just what I was looking for and its wireless!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Honda

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product... easy to install...good quality....

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work very nice. It records everytime when there’s movement.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Great camera for someone without OCD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup for someone looking for a begginer security camera but beware of the delay and that it only start/ record when movement is detected. I prefer Nest.

    I would recommend this to a friend