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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,394 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Arlo is worth it's weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Arlo wireless surveillance camera package I purchased. It is reliable and extremely easy to set up. I added the Arlo table/ceiling mounts and I really like their versatility. Don't hesitate to purchase the Arlo cameras because they do great in in the daytime and nighttime. The 720 hd cameras are waterproof and durable. If you want s system and name you can trust then buy netgears Arlo cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better for indoor monitoring than outdoor security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant design - Very easy setup - Excellent online interface - The major downside beside the inherent limitations of battery power, is the very limited range of motion detection. A moving object has to be within 10-15 feet to trigger recording, and that's moving across the field. Moving straight toward the camera makes it even less sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed camera to watch dogs during day. Husband was able to install. Usage is simple to follow. We do no ha r any issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Better stock up on batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless camera system is a great idea. They really didn't do their homework when they decided to make it battery only. I am pretty disappointed in its longevity. First of all the batteries are special and expensive. Second their is not audio and thirdly they do not last but for a few hours of motion so don't put it anywhere there is a lot of traffic. The battery expense of operating this system is quite ridiculous. You need to constantly replace the batteries. This is one of the worst and (expensive to run) investments I have made. I would not recommend this purchase unless you own a battery store. I wish I could return it for a different model. Pros. vision good, easy to hang

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera system is great- easy set up and easy app to use. We purchased the system before we went on vacation to keep an eye on the house and pets. We told the house sitter that we had the cameras and I think the sitter was on their best behavior because of them. The cameras are wireless so we can move them easily. We have had them almost 3 months and the battery life is still in the high 90% range. The cameras were always able to show us what was going on. Now that we are back, we have them on alerts so if anything moves at night it records it. We will be getting another camera to add to our system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great cameras for a beginner but the batterys going fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these cameras on sale during Black Friday. I bought the 4 pack + base station and 1 pro camera. The setup was relatively easy, although it took some time to sync all of the cameras with the base station. At one point all of my cameras went offline and it took quite a bit of troubleshooting to get them back online. Overall I am pleased with my purchase. I like the ability to watch any camera in real time and like that Arlo provides 7 days of recording for free. I also like that I can talk to someone with the pro camera. I would recommend these to those looking into getting security cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I bought these cameras after he had researched many different products online. We like them a lot but have not completely figured out how to use the scheduling part yet. You can schedule what time the cameras are on and off. It just takes some time getting used to them and figuring them out. But so far, we like them quite a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother had someone taking the screens off some of her windows, so we purchased this due to the difficulty we would have running wired cameras. She preferred to have a live view or always record option, but these use infrared for motion sensing, then it records, not ideal for warm weather. We have had these installed for close to 90 days and one camera is acting like it has a weak signal, so I moved the base closer to the one having problems (within 10ft) and it still has the same problem, but the ones over 30ft away have no issues. I called Netgear, (website says you only have 90 days free tech support) got their overseas supports, and was told I had to be at my mother's so they could troubleshoot the system. I haven't had time to do this, so I don't know the problem or solution yet. Overall, my mom feels better with the cameras there, but I'll be putting a wired system in as soon as the weather cools down and I can run the wires.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Recording time

    Rated 4 out of 5 stars

    Good, Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cameras. The picture quality is excellent. Works well. Dont like the initial time delay before recording. Also, using the App, I wish you could control each camera separately. For example, when in Home Mode, I would disarm the inside cameras but keep the outside ones armed. Does not appear to be a way to do that.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, highly responsive to movement, the only issue I have and what was not told to me before I purchased them and I wouldn't have done so if I had know this is that you cannot use rechargeable batteries. They will damage the camera, so batteries must be replaced monthly. No issues with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Added another Arlo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added another Arlo camera to my home and it is even better with 2 cameras. The ability to view both is great and synching took about 30 seconds!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fully wireless security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras work well most of the time. It’s great that they are completely wireless so you don’t need to run wires for power or internet. Though the batteries can be rather expensive and the cameras go offline sometimes for no reason. Usually a reboot fixes the issue but it can be annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Shows if I can go or should stay home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a camera at vacation home that would show the condition of my driveway after a snow storm. Camera is indoors at front window and not on motion detection. I use app on my iPhone to get image. Works out great.

    I would recommend this to a friend
  • Cons mentioned:
    Sensitivity

    Rated 4 out of 5 stars

    Good for the purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I little touchy, can't be around moving trees, branches etc. or the alerts will drive you crazy. Does it's job.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good quality, well built, great image quality even in night Cons: short battery life, you will need to get rechargeable batteries or be ready to spend a fortune Cons: slow on the record, I had it watching a door and by the time the camera fired up the subject was past the camera, aiming them correctly is important

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD pic, however yiu have to change the batteries, which cost $20 for 4, to often.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great security cameras for first time buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely happy with this purchase. There was a worldwide delay that happened the first day we tried to use it, but system was quickly fixed and refreshed within 30 minutes. Other than the coincidental first day problem, we have had no problems since. Clear picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security camera but limited by app function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security camera but limited by app functionality. lacks the ability to set notifications for individual cameras like in email software. You either get a notification every time the wind blows or a car drives by the outside camera, or nothing at all. Email notifications are set to individual cameras, but app notifications are all or none. Seems like a very simple fix for a company like netgear.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup for the Netgear base is super simple and so are the bases for the cameras. The quality of the video is good too.

    I would recommend this to a friend