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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 5,394 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great home security cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy installation for beginners. No audio is the only con.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...easy to set up...great definition...never miss a notification...two months with it and still full battery charge on all 4 cameras...super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great First Alert Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras work great and have an awesome range. I use one in our detached garage and have had zero issues. There is a lag when attempting to view the live feed. However, it is a great first alert option. The second it recognizes motion you get an instant text or email depending on how you set it up. Perfect for we needed. Planning on buying a third camera soon!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Slight delay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a slight delay when having motion detection so you miss a little bit of the initial movement. Easy to setup although don't like the shceduling feature on the app...not as user friendly as others i've seen.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product really like it unfortunately it takes batteries so they die often you would have to replace them multiple times unless you get rechargeable otherwise recommend going with the Arlo Pro comes with a rechargeable battery pack already but overall I really love this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is a concern if used daily. There is no sound with this device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Easy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: super easy to set up. Love the magnets to adjust camera angle. Free 7 day cloud storage! Wireless. Cons: 720p is alot blurrier than I thought it would be. Batteries seem to drain relatively quickly albeit I've only had them for 2 weeks. Most cameras say 90% battery left.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great image quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a wireless camera setup for a long time, and there is many out there. I have done my research and this is it. The good. Great image during the day. The app works very well. Battery life is good so far, we will see when winter is here. Motion sensor says 15 feet but it is much more. The bad. Night vision is ok, but they are battery operated. I bought a ir illuminator and problem solved. Thats it. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Camera for Everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently purchased 5 of these cameras. I bought them to keep an eye on things while I'm away at work. Since I have installed them my family feels much safer at night while I am away. These cameras have excellent picture quality, exceptional infrared, and great software. I can be at work and see live video and receive alerts about movement outside. The lag time is only a couple seconds behind so I am always aware immediately of an actual event. Its so amazing that I actually can keep an eye on my home from anywhere. Whether your at home or on vacation you will always be able to check in remotely. These cameras are very durable and beautifully designed. They are a must buy for a homeowner or any small business. Thanks Netgear for another great product... Top Notch!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the cameras have been serving their purpose. There have been times when trying to view the cameras or changing the mode, I have been unable to do that, because the base loses signal for some reason. Other than that, I like it's simplicity and it's doing what I purchased the cameras for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does everything that was expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and soo easy to set up!!! I have had no issues but I can guess if you have spotty internet it won't work to your standards!! I just wish they had wireless 1080 in this small package.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. It may take you awhile to figure out everything. If so you can always call the customer service and they will walk you right through any question you have. Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup, decent video quality, no connectivity problems

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good picture Quality, Totally Wireless!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, quick and easy setup. However the battery life can be drained if you set the motion sensitivity too high. It appears the updated version comes with rechargeable batteries. That would make this a 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Installation
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Arlo is the beginning of something great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to look at home security cameras since I live in a shady part of the city. There are lots to choose from. D-Link, Dropcam, Belkin even has their own. Then I saw the Netgear Arlo. Netgear has made great networking products in the past, mostly with their network routers which I use at home. Initially, I couldn't justify the $500.00 price tag, and just wanted the two camera system. The cameras themselves are $160 each (March 3rd, 2015), so realistically I saved $140.00 by purchasing the four camera system. Now let's get into details. Pros: - Very easy to set up. Plug in the base that looks almost like a Netgear router itself, plug it into your router, turn it on. Put the batteries in the camera, and press "sync". Your done! - Interface. I set Up a camera by my garage looking out into the street and one looking by my front door. From the website or app, I can rename the cameras, give priorities, adjust the motion sensing up or down, choose the recorded lenth of video. What's nice is that when you receive a message either through text or email, and start watching the camera, it will record as long as you watch. You can set it to record anything from 10 secOnds to 2 minutes, or manually record as long as you like. Of course, there are more options for Premire and Elite members, but I choose to stick to the basic free membership. I am allowed 1GB of online storage, and a continuous seven day storage, so on the eighth day, if any video was recorded on the first day, it will be deleted from the cloud. I'm fine with this, because I can pick and choose what videos to save to my computers before the cloud erases them after seven days. I just wish Netgear would come out with a software update to allow all motion from video recording, of say like a 3:30 minute timeframe, instead of manually having to Record for 3:30 minutes, or being able to catch the motion on a whim at work and watching to record activity until it's over. I can check video feeds on my smartphone from work. Android or Apple, no word on Windows. - Size. I do want to note, that these cameras are about the size of a soap bar. Pretty small for what they offer. - Picture quality. 720p looks very good for being completely wireless. - Instalation. Screw in a screw, drop the magnetized connector, connect camera. - Weather. It's snowing and below 20 degrees right now, both cameras outside are having no issues with the cold. Now the Cons: - Batteries. These cameras take four CR123 or CR123A (same thing) a piece. Finding them is hard, and when you do, buying them is expensive. I recommend finding some rechargeable CR123 batteries. The battery life is rated at 4 to 6 months. I have heard reports of less than that. I have heard reports of only a few days battery of constant video survelence. From my experience, I have probably watched over 3 hours of video, and recorded over 30 minutes of video from my street view camera, and it's still showing a full battery. So far, I think the battery life is good. - Mounts. It's nice that Netgear includes six magnetized indoor wall mounts with anchors. What is upsetting is that they only supply you with one outdoor mount. The outdoor mount has longer screws, uses three instead of one screw, and has a proprietary tripod mount for securing the camera. I used this one for installing the one on my garage looking out over the street. If you want more of theses mounts, Netgear will be selling them for $20 on April 1st. So for now, the Arlo camera on my garage looking towards my house is only held on by the magnetic mount. I'm scared that if strong wind were to swing by, it could send my Arlo camera flying. - Audio. No audio going to or from the cameras, but I'm ok with that. - Subscription based. The free subscription works fine for me. There are two different paid subscriptions at $10 and $15 each. Both offer more cloud storage and a longer back catalogue of video recordings. I don't need these because I'll just save a video if I need to. Scheduling would be nice, as it allows you to schedule video at certain parts of the day instead of just motion off or notion on, but I can't justify $10 for that feature. Overall, buy these of you want an easy use security camera with great picture quality and wireless everything. Don't buy these if you want 24/7 survelence, hate the idea of cloud storage, or don't want to be on a ladder changing out the batteries every few months.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and use. Down load the app and you are up and running

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great. Only down fall is batteries when need to replace

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera, we purchase the rechargeable kind. Have purchased these for over 2 years. Warrantee is great too if issue with camera. Night vision is excellent. Easily set up.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    There are trade offs for wireless function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted the portability and flexibility associated with a wireless camera, but I found myself disappointed with the trade offs. Specifically, you lose out on having a video history that can be reviewed. The camera takes only small clips after movement is detected and there is a several second delay befote the recording starts. The battery life wasn't very good (probably due to the camera being placed in a high traffic area) and the product does not have Apple HomeKit support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my new camera. It does work with wink but you can’t see the feed like you do on the drop cam. One pitfall in that system. But the arlo app is so easy I don’t mind it

    I would recommend this to a friend