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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,394 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to set up and very user-friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for indoor and outdoor use. It took only a few screws to mount and set up. I will purchase more cameras

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Wireless

    Rated 5 out of 5 stars

    Easy, low maintenance security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a simple installation! The cameras are magnetic and so are the bases so you can adjust them in a second! I love the smartphone notification I receive if anyone is near my driveway or front porch (the 2 locations I use the cameras). No fee's and no wires! Perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    The best wireless cameras on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt the bear wireless cameras on the market. I bought these refurbished and have no problem whatsoever. I wish the battery life was better... that's the only CON.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good camera for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew that this camera would not be the best and it has lived up to that expectation. The biggest issue is that night recordings are so poor they are pretty useless. Also, setting up recording sensitivity was not an easy task and required a lot of adjustment. Day recording is exceptional.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a decent product. The installation was pretty easy but one box was batteries that came with the cameras were dead so I had to purchase a new set from the get go which was frustrating (Bestbuy wouldn't replace the batteries without bringing in the whole set of cameras to return). The cameras haven't picked up well at night so far. They won't even pick up activity at my front door so I'm going to move them to another location to see if that helps. I do like that you can have up to 5 cameras on your system without having to purchase a subscription! I think moving the cameras would help with my issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disgusting Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so disgusted with a company. They allowed someone to call in and change my account so that the perpetrator that I was watching had possession of the video I needed for court. I immediately called to get it straightened out. For two weeks they gave me promise after promise that they would call me back. After more than 4 hours of phone calls and being placed on hold, I finally got through to someone who said they could help. They were to call me back with information on my video footage. I never received a call, but I got an email that stated that the footage had been erased from the system after 7 days per their guidelines. Now I can't get in touch with them again. If they had responded to me to begin with the footage wouldn't have been in the hands of the person it was meant to catch. I now have $550 worth of equipment that I can't use and can't return. I will NEVER purchase anything from Netgear again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. The only bad thing about these cameras are the batteries. They are expensive to replace. About $10 per battery and you need four of them per camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery drains faster than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complain is about the battery, can not use rechargeable battery. it makes the product not perfect. the video is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Wireless

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, easy setup and totally wireless makes it great..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great surveillance video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waterproof is great for the snow as well. Battery life it's not as long as advertised but it can definitely last over a month.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked for cameras everywhere and these were the best wireless ones we could find so we tried them and was the best pick for us

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Cameras are perfect only flaw is that the Batteries life ends way too soon and rechargeable batteries are very unreliable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting for a reliable, consistent, truly "wireless" video surveillance camera, for exterior use, to become available. Up to this point, most "wireless" cams were just wireless for WiFi, yet still required a hardwired power supply. Although I have a couple of older, wired, exterior cams, running power to additional locations has not been feasible. I installed a pair of Arlos about three weeks ago and the batteries have not dropped even one bar on the in-app monitor... Set up was a breeze! I went from unboxing, to connecting and setting up the WiFi receiver, linked the cams and downloading the app in less than 30 minutes... The system has worked flawlessly since!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Motion detection

    Rated 2 out of 5 stars

    Not dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend, motion detection not dependable, battery life on one camera too short. I should have done more research before purchase, very expensive for not being dependable!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Pretty Good little camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Arlo camera for outside monitoring. I bought it because it was totally battery operated and I could mount it any where without having to wire it. For the most part I love it. It did not come with any good instructions but I found easy turtorial's on line that helped a lot. I would definitely recommend this and it has a very good picture. Stopped my neighbor from creeping once he found out he was on camera!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Arlo works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great, easy to set up and mount. It uses batteries up fast, so we turn it off in the day and on at dusk. Clear picture and picks up movement very well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wireless camera set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and love them. Easy to use and install. My only complaint is they don’t have a wide range for the motion sensor

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great camera for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera worked great it was a easy set up records you can take pictures while you're watching the live feed you can turn on or from your phone or like it it was great by

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great monitoring system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The night and day videos give clear picture quality. The video timing seems a little short max of 10 seconds.... But overall a good system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system so far. Getting the sensitivity settings right is a little difficult where we have them placed (front yard) so we get a lot of unnecessary alerts but I love having the cameras. Having access to the app is awesome.

    I would recommend this to a friend