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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,394 reviews
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameras were very easy to setup and the picture quality is great. Have not had a problem with the batteries like many negative comments.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Works quite well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight delay in motion detection. Quality is pretty good.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cameras are working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for a reasonable price! We had tried the wireless orginally and decided the battery life was not real good and exchanged for the hard wired version. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent overall, but drains battery quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very user friendly. I am not tech savy at all. It is easy to set up because it is wire free. The only issue is that it drains the battery quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Wireless

    Rated 5 out of 5 stars

    Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original price was about 600 and I got them for 300. It was a steal for complete wireless camera with HD quality and free app access. No wire is invloved. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 5 out of 5 stars

    Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it job and does it well. Great settings and captures pic and videos very clear. Able to see clear as night as well. Already came in handy while out of town. Easy to hide.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Home Camera Solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras work as described. The only downfall is that there is no sound. For me, upgrading to the Pro version in order to get sound is cost prohibitive. These are very good quality cameras with a premium feel. Mounting is easy with either the tripod mount or the magnet mounts. We even have one screwed into a tree with a tripod mount.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    4 cameras cover the home inside and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy system to set up and monitor from my iphone. Wide angle coverage,good video of incursion. All this and I'm over seventy with little or no knowledge of internet based systems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the unit lags in video recording. some times an object passes before recording begins

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Arlo cameras I would recommend to anyone no wires make it great and easy to hookup. No time at all and the cameras are so clear. I plan on adding more. You will love them

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Good entry level camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I wish it offered continuous recording and/or picked up movement from a greater distance.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked around for cameras but didn't want to spend a ton. These cameras do have a little delay but work great to have by my front and back door. They also have a pretty wide angle and cover a lot of my yard. I love that it notifies me when there is motion and also sends me a still picture. You can also go in the app and see you the video.

    I would recommend this to a friend
  • Cons mentioned:
    Recording time

    Rated 3 out of 5 stars

    decent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent cameras. has a lag time before it starts recording which is not helpful at all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product, does what we want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good camera system and monitors what we need. The only draw back so far is the battery life. We use the camera around the clock and the battery life is not the greatest. We use as a nanny cam so need it running. Easy to adjust and on-line features are really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good camera, batteries are expensive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the camera, use rechargeable batteries. I plan to buy the pro version as well. I have recommended this to others who also have purchased it. Would have gotten a 5 star rating if the cameras had memory, which it could utilize to record video when the power or internet went out, then upload said video when connection was reestablished.

    I would recommend this to a friend
  • Cons mentioned:
    Recording time

    Rated 4 out of 5 stars

    Great for now Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is ok for detecting people who come into the house and recording a bit of the day. I would like to record for longer periods of time but the functions just are not there yet. That being said it is a great purchase if you dont know how to set these up manually.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Wireless

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got those camera because of the 100% wireless set up. I love it. Clear daylight picture and video as well as in total night. Battery lifetime is great. I did buy another 5th. Camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Excellent no wires system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have totally enjoyed the Arlo system. The battery life has been great, only one camera in a high traffic area needed batteries replaced sooner. Looking to add 1 pro camera with speaker to that hi traffic area. Installation was a breeze. Did return to Best Buy to purchase another screw in mount as only one screw in came with 4 camera kit.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great for the house or business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using it for 2 months now and it works great. Easy set up and great video. No sound though but it doesn’t matter. You can see everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Easy to setup & use, poor motion detection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good basic system, easy to setup and use. You have to be within a few feet and directly in front of the camera to trigger the motion detection which defeats the surveillance purpose. Also, the Wi-Fi connection is not dependable when the cameras are outside..

    I would recommend this to a friend