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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,394 reviews
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good cameras for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue and I wish I had read it is that there is no sound with these cameras and although the quality is good it is a biggie. I should have read closer. Also I wish it had the ability to power these with alternate source like usb cable. Newer more expensive cameras like the arlo 2 and pro cover this. Although these cameras were not that cheap either. I have less expensive cameras that have these capabilities. I do like that these are completely wireless and the cloud save is good too. one more thing they need to add is geo fencing and or ability to define monitoring zones so as to help with the constant going off, there is a slider for monitoring percentage but can't really tell what that does. All in all it is a very good starter camera set but be aware that there is no sound or alternate power source.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Poor quality, not the best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that the camera batteries would last at least 6 months and that isn't the case. They are already requiring more batteries and I've only used them about 3 weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried other home security set-ups and the thing that makes the arlo different is the magnetic mount which has come in very helpful several times. Sat I want to watch the parking lot instead of the front door I just walk up and in less than a second I'm done.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome! Amazing!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!!! Have been using these for over a year and they have worked so well. The picture is always clear and even at night it is clear. Could not be more happy with a purchase. While it is now great and I love it the setting it up part was just a little tricky so just know it might take a little bit to get it all set up and ready to go but once you do have it set up it’s perfectly fine and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Would give 5 stars, but 1 camera was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these cameras perform flawlessly. Easy to install, and user interface is great! Arlo service upon calling was great as well. One camera out of the box would give pink tint that could not be corrected, Arlo has assured me a free replacement is on the way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Satisfied with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, good quality for the price.The batteries went out after less than 2 months and they said up to 6 months. I am satisfied with the product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this camera system for anyone looking to protect their property. It serves the purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been very reliable and helpful for monitor our home to be sure are older children are safe when we are away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great; but could use some improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the cameras and the qualities, but I wish there was more features and settings for the cameras.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for a deal 300$ for 4 cams. Only draw back is they don’t record audio, but rest is assured

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cameras because they were easy to setup and wire free. However, the batteries died quickly. I bought rechargeable batteries for the cameras and I charge them every 2 weeks. The product itself is good but the maintenance piece is tiring.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great except for 2 things. One is that whenever it detects motion it only records in 10 second clips even if the motion last's 5 min. It will just keep recording 10 second clips instead of longer ones. Second is that, a lot of times the sun will hit it and give it a false motion detection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this system about 1 month ago, had some issue pairing cameras to system due to poorly written instructions, was on phone with customer support who was excellant, stayed on phone with me till I had the system running. I like the fact that cameras utilize batteries and I did not have to run wires, so far batteries show little discharge according to monitor. I also like the fact that you get up to 7 days free recording unlike other companies that charge for any recording. The app for my cell phone and ipad works well with all adjustments made easily through the app. Only complaint, if you want to call it a complaint is the night time visability distance which I wish was further.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Useful/Versatile but uses lot of batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these cameras are versatile and easy to use anywhere with their magnetic backing. it does require internet connection to see on your phone but a nice feature when you are away. the cameras go through batteries quite quickly, usually less than 30 days which can get expensive but otherwise a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cameras were super easy to set up. They worked great with the app and the app was easy to use as well. Awesome picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, I do recommend it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing is the operating temperature is 14 degrees to 122 degrees. So, in Chicago it gets way below that. So, I have had to bring it inside to make sure it doesn't break when it gets really cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Arlo system now for 3 weeks and really like it. Setup was very easy, most time consuming part was deciding where to mount the cameras. Will be interested to see how long the batteries last.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Absolute best camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to set up on my samsung phone..... delivers great pictures an keeps videos everyday for free...i absolutely love this camera

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery drain if bushes trigger it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is great, but boy does it go through a lot of ( expensive) batteries. If it is triggered by a hanging plant or a bush - in the yard, it will kill the battery. Also, the batteries are not a standard size, so you will need to by online in bulk to not spend $25 every time you need to replace them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    High quality security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy to install and great product to install a video security system! It's easy to install but batteries are required since it's wireless.

    I would recommend this to a friend