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Customer Ratings & Reviews

Your price for this item is $423.99

Customer reviews

Rating 4.2 out of 5 stars with 5394 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers enjoy the ease of use, camera quality, and wireless capabilities of the Arlo Smart Home Indoor/Outdoor Wireless High-Definition IP Security Cameras. Positive feedback also highlights the installation process, night vision, and the accompanying app. However, some users point to areas needing improvement, such as battery life and motion detection. Concerns were also raised regarding recording time and sensitivity adjustments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 5,394 reviews
  • Rated 4 out of 5 stars

    Wished it came with the hard mount stand, too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is you have to purchase the hard mount separately for an additional $20.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the four cameras was bad and customer service was delayed and confusing. I expected a replacement sent immediately. Instead they wanted me to ship the faulty camera back before any action was taken. At worst. BestBuy should have warranty replacement cameras on hand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Wireless

    Rated 5 out of 5 stars

    Great security camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it being wireless, very clear, fast to log in the apps, almost perfect real time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, clear detailed photo and easy installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home was broken in and someone suggest to get wireless Arlo. Best investment I made. Not only its wireless and easy to install but I can monitor the house via their mobile app. One disappointment: it has a delay 10 - 30 seconds when it detects motion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good home security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the Arlo security cameras based on the recommendation of the sales associate at Best Buy. They are easy to set up, and easy to use. I love the ability to control the cameras from my cell phone. I also like the ability to tailor the monitoring times, and I love the alerts that appear in my email and on the iPhone app.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good Security Cameras System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arlo Security Cameras & Net Gear Cameras were easy to install & set-up. The camera identifiers (description) can be modified & the recording time adjusted. The cameras don't pan but have a wide & deep view. They also detect & record motion at night.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    NETGEAR - Arlo Smart Home Indoor/Outdoor Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system was very easy to set up. Took about 10 minutes to set up the router and cameras. Package brings only one sturdy mount which is a minus. Each additional camera cost $159, another minus. Its a very costly system. This system should retail for $299 to most.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great TRUELY wireless System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went looking for a wireless security system and was disappointed by all of the other so-called wireless systems until I was informed by my local Best Buy associate about the Arlo system. It is the ONLY true wireless system and performs great!! Setup was incredibly easy and the associated FREE app was even easier. I am very impressed with all of the features and fuctionality. Even more impressive is the clarity of both still images and video. This is an outstanding product!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Wireless is great but there are trade-offs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic wireless camera with solid range and video quality. However, I wish it also could do audio, and it takes much longer to load live video than my Nest cameras. Overall, the Nest format and functionality are far superior, but Nest is a wired product so not really apples to apples comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Motion detection

    Rated 5 out of 5 stars

    Excellent quality video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video quality even at night. Application is very stable. The only negative which may be a learning issue, the motion detection is very sensitive.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent Security Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have pretty good coverage, good resolution, are quite sensitive, adaptable, discreet, and can be mounted easily. The battery life leaves much to be desired, however. We've had to adjust the sensitivity to keep the batteries from dying so quickly (we have to recharge them several times/WEEK otherwise!).

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few Arlo cameras, and they do work great. However, one of them will not have a picture when it is dark, and they told me that it went bad and there is no fix for it. They would not replace it because I had it for around 2 years. Picture is good on the Arlos.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to install. I would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great camera helped me catch vandal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great the only downside is that you gotta buy batteries constantly (depending on how high traffic the area is) front door batteries are the same as when I bought, still in good shape. However the van camera, which is high traffic, batteries are draining within a week. Otherwise I would have gave 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Would give 5 stars, but 1 camera was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point these cameras perform flawlessly. Easy to install, and user interface is great! Arlo service upon calling was great as well. One camera out of the box would give pink tint that could not be corrected, Arlo has assured me a free replacement is on the way.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great for wireless, but expensive battery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend wired. Replacing the batteries every 6 months will get expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good cameras for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue and I wish I had read it is that there is no sound with these cameras and although the quality is good it is a biggie. I should have read closer. Also I wish it had the ability to power these with alternate source like usb cable. Newer more expensive cameras like the arlo 2 and pro cover this. Although these cameras were not that cheap either. I have less expensive cameras that have these capabilities. I do like that these are completely wireless and the cloud save is good too. one more thing they need to add is geo fencing and or ability to define monitoring zones so as to help with the constant going off, there is a slider for monitoring percentage but can't really tell what that does. All in all it is a very good starter camera set but be aware that there is no sound or alternate power source.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is easy to install but I dont like the way they do the software. Scheduling is odd and not user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be working good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this item is working like it should. It has notified us when there is movement in the area. I like this product.

    I would recommend this to a friend