Customer Ratings & Reviews
- Model:
- RAX20-100NAS
- |
- SKU:
- 6378040
Customer reviews
Rating 4.3 out of 5 stars with 392 reviews
(392 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the AX1800 Wi-Fi 6 Router for its ease of use, strong performance, and wide range. Many appreciate the reliable signal strength and good coverage it provides, making it suitable for streaming and other demanding applications. However, some users experienced connection issues and found the accompanying app problematic. A few also noted compatibility problems with older devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Extremely well
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had zero issues. The mobile app is easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy Set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Set up, fixed my internet from disconnecting constantly
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the speed of thIs new router for the price it is awesome
I would recommend this to a friend Rated 5 out of 5 stars
Ease of set-up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a breeze and device works to expectations.
I would recommend this to a friendRated 5 out of 5 stars
Very effective router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a older Linksys router AG router that was giving me problems. I was losing the Internet on my laptop constantly. So I decided to replace the router as the first step. It was the right move. This router was extremely easy to setup. And my Internet connection on my laptop stabilized nd has cause no problem since.
I would recommend this to a friendRated 4 out of 5 stars
Netgear route4r
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not being able to get setup directions as I don't have a smart phone. After having someone come to hook it up it is working well J
I would recommend this to a friendRated 5 out of 5 stars
Excellent wifi router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear wifi router has performed very well, actually exceeding my expectations. We now have strong wifi signals throughout our duplex, and out in our yard as well. It was fairly easy to install.
I would recommend this to a friendRated 4 out of 5 stars
Required some help from call center
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to get clearer instructions on downloading latest software. Could not find the solution in the on-line material or search help. System works fine now.
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure to download the app and follow the instructions to set up internet. Easy to use and great price with the price match guarantee
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service technicians and great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were absolutely wonderful! They made sure that everything was working properly and the needed updates were completed my wifi was up and running and connected to all my devices. My wifi connection is now strong and steady!
I would recommend this to a friendRated 5 out of 5 stars
Netgear Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Again we purchased a Netgear Router. We like the dependability and durability of this product. We had a price match with Amazon because it was on there. The associate that waited on us was informative and knowledgeable. Was a good day at Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Upgrade now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Router speed up the system to 500+ downloads. Handles two desk top network cables along with 10 WiFi devices without any slow down. Installation instructions on their website could have been better and didn’t get it done.
I would recommend this to a friendRated 4 out of 5 stars
Works well
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works good when it works. Sometimes I lose connections in rooms that are seemingly close to the box.
I would recommend this to a friend- Cons mentioned:Connection
Rated 2 out of 5 stars
Not Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router worked great for a few weeks then took a dive. I feel like I never got the speeds from my ISP plan. It dropped connection from time to time. Best Buy has a harsh 15 day return policy which is a little ridiculous for electronics. Which can work great for a few weeks as I said before then crap out on you.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi jellis,
You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 4 out of 5 stars
Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup, love the APP on my hone to keep track of what is going on, on my home network.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 3 out of 5 stars
Not backward compatable.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this device because it would not work with some of my older devices.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi BNFHK,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had compatibility issues with your devices. Your Nighthawk WiFi 6 router is backward compatible to work with your older connected devices. first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 4 out of 5 stars
Jonathan Poole
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appears to be working good. Took a little while to get it working properly, but after setup works good.
I would recommend this to a friendRated 4 out of 5 stars
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with Xfinity. The only issue I have had is that this router must be elevated to get the full range of Wifi.
I would recommend this to a friendRated 5 out of 5 stars
Better than I realized
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not familiar with WiFi 6, my Best Buy associate explained the new technology and suggested updating since I was having connection issues. I tried it and wow - what a difference!
I would recommend this to a friendRated 4 out of 5 stars
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent had any problems with this product so i would recommened it for anyone looking for a new router
I would recommend this to a friend