Customer Ratings & Reviews
- Model:
- RAX20-100NAS
- |
- SKU:
- 6378040
Customer reviews
Rating 4.3 out of 5 stars with 392 reviews
(392 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the AX1800 Wi-Fi 6 Router for its ease of use, strong performance, and wide range. Many appreciate the reliable signal strength and good coverage it provides, making it suitable for streaming and other demanding applications. However, some users experienced connection issues and found the accompanying app problematic. A few also noted compatibility problems with older devices.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Needs more range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it has a small profile. Works well for close range WiFi and hard wired electronics although loses connection every so often. Ended up returning and purchased eero which I have not had any issues with. Would recommend this for a small home or apartment not anything larger that 1500sq home
I would recommend this to a friendRated 4 out of 5 stars
Easy to install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set u fast internet speeds. Hope it lasts longer than my last net gear product
I would recommend this to a friendRated 4 out of 5 stars
Good enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works...had to call for help though. Was supposed to be three easy steps.
I would recommend this to a friendRated 4 out of 5 stars
Returned it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need it, but I always buy Netgear when I have to replace a router after several years.
I would recommend this to a friendRated 5 out of 5 stars
Step up to Wi-Fi 6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updating to Wi-Fi 6 has been a great choice. For my home office, it has improved both download and upload speeds to keep me productive while I continue to work from home.
I would recommend this to a friend- Cons mentioned:App
Rated 2 out of 5 stars
It worked for a bit.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very good when i first bought it now i am getting a lot of lag spikes. Replaced with a netgear ax5200 and it works a lot better assuming it doesn't share the same fate as the ax1800. I give it a poor ease of use because of the App. The app is garbage!!!!
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Itsjustmeguys,
Thank you for the feedback on your Nighthawk router and app. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 4 out of 5 stars
For mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for someone without alot of accessories or people using it
I would recommend this to a friendRated 5 out of 5 stars
Love my new NETGEAR router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase that most definitely made a significant improvement when streaming TV shows and movies. Really appreciate the help and recommendation from my Best Buy salesman.
I would recommend this to a friendRated 5 out of 5 stars
Awesome!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Greenlight internet service in 1550 square foot home and run 2 TV’s with streaming, a laptop, a tablet, and 2 cell phones with no interruption.
I would recommend this to a friendRated 4 out of 5 stars
Business
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Have not got any complaints about it, works great.
I would recommend this to a friendRated 4 out of 5 stars
Netgear
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, I haven’t had any problems with this router.
I would recommend this to a friendRated 4 out of 5 stars
Netgear Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Netgear AX 1800 WI-FI Router is great!! Reasonably priced!!
I would recommend this to a friendRated 4 out of 5 stars
Latest and Greatest!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi 6 and doing the job! such an improvement on what I had!
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
Doesn't Play Nice with iMac?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I downloaded the app, halfway through the download of updates wouldn't work, moved on and got to the end and would not connect. Attempted to connect using their instructions for at least an hour, then had to register the device in order to get a telephone number for customer service. Was on the phone for 2 1/2 hours, tried all sorts of things but could never get it to connect, so I gave up. I don't know if it was a defective product or it just doesn't play well with iMac, but I returned it to the store and bought an Asus (AX3000). It had a few hiccups but came up in a relatively short time and is working great.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, setup not as easy as expected. But was complete in less than 30 minutes
I would recommend this to a friendRated 4 out of 5 stars
Nighthawk.Routet.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just had to get a bigger one.but Night Hawk is awesomr.
I would recommend this to a friendRated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, couldn't ask for more................
I would recommend this to a friendRated 5 out of 5 stars
Very happy with Netgear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from can cause many problems so I wanted an excellent router and I was told to get Netgear. The associate helped me pick one and I am very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Does it's job.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great! ! ! ! I love that i can control it with my phone app. This router is able to decide whether my gadgets need 5g or the wifi. I highly recommend this.
I would recommend this to a friendRated 4 out of 5 stars
Nice unit.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to do, but was a bit difficult to program.
I would recommend this to a friend