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Customer Ratings & Reviews

Model:
RAX20-100NAS
SKU:
6378040
Your price for this item is $89.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 392 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.1 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers commend the AX1800 Wi-Fi 6 Router for its ease of use, strong performance, and wide range. Many appreciate the reliable signal strength and good coverage it provides, making it suitable for streaming and other demanding applications. However, some users experienced connection issues and found the accompanying app problematic. A few also noted compatibility problems with older devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 392 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is excellent, no connection or getting booted problems anymore! The salesman knew his stuff, glad he picked a great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful router. I like it. And my family like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed everything

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my netgear router. I had been having problems in my apt (very large apt) for months and this solved all connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected, easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my child's first apartment near her university. We easily installed it and got it working without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Latest NETGEAR Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new NETGEAR-AX1800 has been performing very well. It is outperforming my old model and my internet speed has increased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router has taken the load off my modem, Sense getting it my internet connection has gotten much more stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working, guess I had my last one too long I do like it and it seem like my service is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have spectrum and it works great. Just plug it to my old modem and it works great. Previous router was a netgear router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup and the app is the icing on the cake. Since installation there have been no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with dropping wi-fi until we installed this unit. No more problems. Wish we had bought it a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the AX1800 WIFI 6 Router about a month ago it's one of the best wifi router that i ever bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a. Great and affordable product! We would def

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a. Great and affordable product! We would definitely continue to shop at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues using the router from my cable company using VoIP, and using this there are no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would buy it again. Handles multiple devices very well. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great had this almost 2 month immediately fix my issue had spectrum router switch no problem since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a while and have no issues. Works well with my internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I’ve ever had for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is the second one I’ve purchased. Easy setup and good customer service.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not ready for prime time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading my r7800 to WiFi 6, but this didn't make it. After all of the setup frustration, it kept randomly kept dropping the internet. At times the power led turned orange and wired stopped too. Checking on the Netgear Community, i learned a few things: 1. Netgear CS is still terrible. Especially if you didn't buy their premium support. 2. Many people had the same issue. 3. Options are crazy. a. It must be your isp. b. Go back to an earlier firmware because we have an issue. c. Do a factory reset and reenter EVERYTHING. Naaaw. Back it goes.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi SETHR,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.
      NETGEAR Team

  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great Router. Future Proof with WiFi 6

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup: TLDR: Quick and easy setup for all Setup was quick and easy. I was able to shut down my old router and wireless network and have the new one up in around 25 mins. The Nighthawk app walks you through the entire process and is significantly better than Netgear’s previous app. The app is definitely geared toward the novice user and helps you get up and going quickly. It is not geared for anyone in IT or who has a solid grasp of networking; however, these users can still login to the normal admin portal. Features and Performance: TLDR: Better Coverage than expected. Solid Speeds. Gets the job done. This router is advertised as working in up to 1500 sq ft homes. My home is over double that size spread over two floors and I have consistent coverage and speeds throughout the house. This surprised me based on how the device is marketed. One benefit is the compact size. Compared to my old AC2600 router, this device is significantly smaller. The antenna are also more solid then my previous device where the antenna used to fall over all the time. This router also has 4 Ethernet ports. I run several smart home devices and a NAS with no problems. I wish it had more ports; however, almost no consumer grade routers include 8 ports. WiFi 6 worked as anticipated and devices dynamically switched between 2.4ghz and 5 ghz networks. Only my phone is WiFi 6 compatible and the connection was definitely more stable then on my previous router. All WiFi 6 routers are backwards compatible so all devices worked as anticipated. Expectations: The device met my expectations. It functions as advertised. Coverage and speeds were good. It’s a bit pricey for what you get, but unlikely that you will be disappointed. Recommendation: I would recommend this for anyone with a small to medium home who is looking for a solid router that won’t break the bank, but will future proof you with WiFi 6. I received this product from NETGEAR as part of a review and test program

    I would recommend this to a friend