Customer Ratings & Reviews

Built like a toy with thin hollow plastic antennas that just snap on. Giant light bar with lights that are way too bright. Slow clunky interface that even completely shuts down all services when you change any setting to make it even slower. About half the range of my ASUS. I bought it trying to fix DHCP issues my fiber has. Turns out I just needed the third Continuous freq option ASUS had when this thing gives not even one DHCP freq option.

Router periodically drops 2G network and reboot is required,i would not recommend this product.

Horrible connection. Started off ok, now almost daily drop outs.

I would not buy this product. I had problems from it from day one. I ended up returning it.

So sick of netgear! This is the second one I bought that failed within a short period of time failed in less than a year. Bought in august failed in April, called netgear and they wanted $50 for three month service it should be warranted for at least a year never getting netgear again

Installation instructions were weak and didn't help my hookup, was told to call back during business hours at NETGEAR. A Spectrum tech spent an hour with me to regain my streaming on my TV. And my reception on our cell phones is as weak as the Radio Shack unit it replaced (which is the reason I bought it).

Cannot set this up. The box advertises 24/7 technical support. Good luck finding a number. Found the number on some random website. When I finally got through, the tech said she could not help me. She offered to transfer me to someone but could not provide the number she was transferring me to. Another queue. Another wait. It’s going back.

No power to the router. Only 2 years of service. Constant drops and reconnection issues. Would recognize devices one day and the next day it didn’t. Nighthawk app (on iOS) has trouble showing connected devices for this router.

The router has not worked correctly since it was installed. It was too late for me to return it to Best Buy, so I have spent about seven hours on the phone with Netgear trying to get it working correctly. They did finally determined that it needed to be exchanged

Doesn't work any faster with the WiFi. Not satisfied with the product.

If you are just using this for WiFi only it worked for that. If you plan on running anything off the ethernet plugs on the back DO NOT buy. This product earned one star because the WiFi worked. Do not waste your time calling customer service, you won't get those hours back on your life.

I was very impressed with how easy to setup this router as I was able to get everything up and running in about 5 minutes. While there is an app available to use, I chose instead use the web interface though the browser. After updating the firmware I was prompted to set the Wifi info and was up and running. While the setup was easy I am not as fond of the new Netgear web interface compared to the old one. There were a couple of settings that we a bit more difficult to locate in this one compared to the old. After using the router for a few days with 15 or so devices connected across my house, I have been very pleased with the performance. I haven't seen and hiccups with streaming video, television, to multiple devices at the same time. living in area with a lot of neighbors I have been impressed with the lack of interference which have been an issue in the past. A small nice touch that i really like is the ability to turn off the lights on the front. I received this router from NETGEAR for free as part of a review and test program. Overall I am very happy with the Router. The speeds and features are as good if not better than a router i paid over twice the list price of this unit just a couple of years ago and will only get better as more devices come out that support the new wifi standards.

Setup was not convenient. The app was non responsive

Cox tech tried to install it with no luck. I can't get down that low to work with it and I needed help. Right now it's still in the box. I wonder if the Geek Squad is working and if they are would they come to install it? Thanks, John McGurk 205 936-1684

It failed after one night. Return to Best Buy. Renting erro from Blue Ridge Cable. Netgear should spend more time building a good router, like they did years ago. Now they want to sell you anti-virus for there there router!

Could only get a signal, and not a fast one, if I was sitting within a few feet of the router. Other than that I couldn’t get a WiFi connection fast enough to load a normal website. Returned immediately

The router keep going out sometimes mutiple times a day. The customer service was very poor being tranfered multiple time each time with no help.

For some reason this router always drops devices. My last router was a good ac router and never had this issue.

Piece of crap. It died in less than 2 years. Do not buy

its so goooood and i love it omg its 50 letters of greatness everytime yes on and on on on