Customer Ratings & Reviews
- Model:
- RAX20-100NAS
- |
- SKU:
- 6378040
Customer reviews
Rating 4.3 out of 5 stars with 392 reviews
(392 customer reviews)Rating by feature
- Setup4.1
Rating 4.1 out of 5 stars
- Range4.3
Rating 4.3 out of 5 stars
- Signal Strength4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers commend the AX1800 Wi-Fi 6 Router for its ease of use, strong performance, and wide range. Many appreciate the reliable signal strength and good coverage it provides, making it suitable for streaming and other demanding applications. However, some users experienced connection issues and found the accompanying app problematic. A few also noted compatibility problems with older devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Signal strength
Rated 5 out of 5 stars
RAX20
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This device was affordable, easy to install and works well. It has fast transmission speed and never loses the signal. And the bright indicator lights make for a nice night light in the office. Plus, I needed some technical help in installing due to user error and the service was excellent.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent router and the price is good too
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Router works great. Plenty of coverage in my 1700 sq ft home. I have almost 50 devices connected to it. Mostly Arlo cameras and WEMO light switches.
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy, getting faster speed, totally satisfied.
I would recommend this to a friend - Pros mentioned:Signal strength
Rated 5 out of 5 stars
Very Solid Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended to me and do not have any regrets. Signal goes very far and it makes the most out of my internet plan.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THis is a great router! Not one lick of trouble or interruption since we set it up!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Netgear AX1800
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great! low price for the performance. Been using for a month now!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very easy set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the Nighthawk app the set up was super easy. Works great and has lots of features.
I would recommend this to a friend Rated 5 out of 5 stars
Great first experience with WIFI 6
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This router is an upgrade of an old dinky one. Construction is solid and I am favoring the extra ports and fast WIFI
I would recommend this to a friend- Pros mentioned:Performance
Rated 1 out of 5 stars
Doesn't give me more than my old AC1200 router...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While didn't want to spend more than 200$ for new router. wanted to check this one and compare it to the other netgear under 200$ AX router (RAX40). I got a new PC with Icelake and wifi 6 inside. and tested it. with the RAX20 I got the same performance I got with my old AC1200 router. with the RAX40 I got double than this . googled and found out that the RAX20 is only 80MHZ while the RAX40 is 160MHZ . I think it doesn't worth to spend 170$ on a new router giving you the performance of an old one. I decided to pay 30$ more for the RAX40 and double my performance.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Lost all faith in Netgear
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sleek, affordable. Cons: -An absolute mess of firmware/software solution. I'm not sure how the same company can put out a monster like the RAX80 and then squat and push these garbage extenders out. I've gone thru the AX6000 + AX1800 with VERY similar issues. -It doesn't detect the 5ghz band out of the box, you'll need to update your firmware after setup in order to do so. You'll need to log in and enable it after you update. -My RAX puts my speed is at 800/40 Mbps. The best this unit can muster is 180/30mbps at ten feet away from the RAX80. -Packet drops, packet drops, packet drops just like the AX6000.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi RonsBB,
This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Big disappointment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this router Sunday and 4 days later it doesn’t work. Luckily I purchased a protection plan. I found the set up was easy but it has since become worthless.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Router,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 1 out of 5 stars
AX1800
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping to boost the wifi speed. On speedtest.net using my wifi router n type that is approximately 8 yrs old I got 159 mbs on wifi. My wired connection is 429 mbps. Approximately 30 ' away from the router with no walls or other devices connected except my laptop. I installed this router and ended up with the exact same Wifi speed. No improvement at all. I am pretty dissapointed. I am not sure how the advertised speeds of > 2 GB are achieved via wifi. Returning it today and will try out a mesh system.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Consumer,
Thank you for the review. You may need to confirm that you have updated your service to appropriate speeds, upgraded your modem and also used appropriate ethernet cords to connect your WiFi 6 router.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.